Night Porter, Hotel Du Vin

Hotel Du Vin; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated Night Porter to oversee hotel operations during the night. This hands-on role involves ensuring guest satisfaction, managing the Food & Beverage Department, and maintaining cleanliness in public areas. The ideal candidate will have strong organizational and communication skills, along with night shift experience. With flexible shift patterns and opportunities for career development, this position offers a chance to excel in guest service while contributing to a sustainable hospitality environment. Join a team that values progress and employee well-being.

Benefits

Discounted Staff Room Rates

50% off Friends and Family Rates

35% off Dining

Fully Funded Apprenticeship Programs

High Street Discounts

Cycle to Work Scheme

Healthcare Cash Plans

Referral Bonuses

Uniform Provided

Complimentary Anniversary Stays

Qualifications

• Experience managing guest expectations and hotel operations during night shifts.
• Strong organizational and communication skills are essential.

Responsibilities

• Overseeing hotel operations from sundown to sunrise.
• Managing the Food & Beverage Department during the night.
• Conducting nightly Health and Safety audits.

Skills

Organizational Skills

Communication Skills

Customer Service

Night Shift Experience

Education

Experience in a similar role

Job description

Night Porter, Hotel du Vin

Rate of Pay / Hours / Type of Contract / Location

The Night Porter is responsible for overseeing the hotel operations from sundown to sunrise. This hands-on role involves managing guest expectations and maintaining brand standards.

While guests sleep, the Night team ensures everything runs smoothly. Your duties include managing the Food & Beverage Department during the night, welcoming guests in a friendly manner, keeping public areas clean, and preparing meeting and event spaces for the next day.

You will assist guests with luggage, handle inquiries, and conduct nightly Health and Safety audits. Organizational skills and excellent communication are essential.

Experience in a similar role is beneficial, and night shift experience is essential.

We operate 7 days a week, 365 days a year, offering flexible shift patterns. Our busiest times are evenings and weekends, but shift details will be discussed at interview.

We offer career development through nationally recognized apprenticeships and brand training, helping you excel in guest service.

Progression opportunities include Night Supervisory or Assistant Night Management roles.

Benefits include:

• Discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality from £65 per night
• 50% off the best available rate for Friends and Family Room Rates
• 35% off dining in our Brasseries and Bistros
• Fully funded Apprenticeship programs
• High street discounts, holiday offers, and more
• Cycle to work scheme
• Healthcare Cash Plans
• Referral bonuses up to £1500
• Uniform provided
• Wellness & Campaign Days
• Access to Wagestream for instant pay
• Complimentary stays on your 1st, 3rd, and 5th anniversaries with dinner, bed, and breakfast
• Support for neurological conditions through The Brain Charity
• Employee Assistance Programme available 24/7

Our Sustainability Goals:

• 100% renewable electricity, mainly from UK wind farms
• Recycling at least 70% of hotel waste
• Eco-friendly cleaning systems in use
• Volunteer days for sustainable charities

Interested? Click Apply Now

Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunities employers and welcome applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.