Night Porter: Flexible Shifts, Guest Care & Perks

Mitchells & Butlers PLC; Lowdham CP; Vor Ort; GBP 15.000 - 18.000; Vollzeit

Benefits dieser Stelle

33% dining discount across brands

Wagestream – access earned pay

Pension

28 days paid holiday

Free shares

Employee helpline

Zusammenfassung

Mitchells & Butlers PLC is seeking a Night Porter to welcome guests arriving late and support front-of-house operations. The role involves checking in late arrivals, maintaining a warm atmosphere, and performing light cleaning duties around the front of house and breakfast areas.

You will prioritise guest safety, be comfortable working alone, and handle enquiries with professionalism. DBS check is required as part of recruitment.

Qualifikationen

• Passionate about guest care.
• Comfortable working independently and lone working.
• High level of professionalism under pressure.
• Strong communication skills and attention to detail.

Aufgaben

• Be the first point of contact when checking in late arrivals and walk-ins.
• Ensure a warm, friendly welcome to all guests.
• Carry out front of house cleaning tasks and breakfast setup as required.
• Maintain guest safety and security at all times.
• Promptly evacuate guests and staff in the event of an incident.
• Answer telephone enquiries and handle guest complaints to ensure a positive stay.

Kenntnisse

Guest care

Lone working

Can-do attitude

Professionalism under pressure

Attention to detail

Team player

Verbal communication

Jobbeschreibung

Mitchells & Butlers PLC is seeking a Night Porter to welcome guests arriving late and support front-of-house operations. The role involves checking in late arrivals, maintaining a warm atmosphere, and performing light cleaning duties around the front of house and breakfast areas.

You will prioritise guest safety, be comfortable working alone, and handle enquiries with professionalism. DBS check is required as part of recruitment.