Night Porter: Elevate Overnight Guest Experience

Hotel du Vin

City of Westminster

On-site

GBP 24,000 - 32,000

Full time

7 days ago
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Benefits offered by this job

Staff room rates (Malmaison & Hotel du
50% off F&B for friends & family
Apprenticeships
High street discounts
Cycle to work scheme
Healthcare cash plans
Referral scheme up to 1,500

Job summary

Hotel du Vin in London is seeking a Night Porter to oversee hotel operations from sundown to sunrise. You will manage the night shift, welcome guests, assist with luggage and ensure public areas are spotless.

Responsibilities include cleaning, preparing spaces for the next day and conducting nightly health and safety audits to maintain our brand standards. Experience in a similar role and night shifts is essential.

Qualifications

  • Night shift experience is essential.
  • Excellent communication skills are required.
  • Organisation and attention to detail are important for handling guest needs and safety checks.

Responsibilities

  • Oversee hotel operations during the night shift to ensure guest satisfaction.
  • Assist Food & Beverage during the night and maintain brand standards.
  • Welcome guests warmly and manage luggage assistance.
  • Keep public areas immaculate and prepare meeting/event spaces for the next day.
  • Conduct nightly Health and Safety audits and report issues.
  • Coordinate with night team and respond to guest inquiries.
  • Flexible shift patterns offered; opportunities for progression to night supervisory roles.

Skills

Night shift experience
Excellent communicator
Organised

Job description

Hotel du Vin in London is seeking a Night Porter to oversee hotel operations from sundown to sunrise. You will manage the night shift, welcome guests, assist with luggage and ensure public areas are spotless.

Responsibilities include cleaning, preparing spaces for the next day and conducting nightly health and safety audits to maintain our brand standards. Experience in a similar role and night shifts is essential.

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