Night Porter

Valor Hospitality; Leeds; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Valor team member rates at UK hotels

Rooms from £30 Bed and Breakfast

Discounted stays for friends andFamily

50% dining discount

Free meals on duty

High-street discounts

Cycle To Work Scheme

Refer-a-friend bonuses (£250+)

Job summary

Crowne Plaza Leeds is seeking a Night Porter to join our team. You will primarily help guests with their luggage and travel arrangements while supporting the night operation to meet guest requests which includes additional room amenities and serving Food and beverages.

This role requires flexibility to adapt on shift and use initiative to prepare the hotel for the day ahead, and we offer a range of benefits and development opportunities within the hotel group.

Qualifications

• Night Porter role demands guest-focused service and the ability to handle luggage efficiently.
• Flexible availability for nights, weekends and holidays.
• Willingness to learn brand standards and safety procedures.

Responsibilities

• Assist guests with luggage and travel arrangements.
• Support the night operation to meet guest requests including room amenities and food/beverage service.
• Remain calm under pressure and stay vigilant to keep the hotel safe.
• Be flexible to adapt shifts and use initiative to prepare the hotel for the day ahead.

Skills

Guest service

Luggage handling

Flexibility

Calm under pressure

Vigilance

Travel arrangements

Job description

Crowne Plaza Leeds
£12.71 per hour, Occasional Worker Agreement - Casual
Are you a night owl?

We are looking for a Night Porter to join our team.

Primarily you will be helping guests with their luggage and travel arrangements. You will also will support the night operation to meet guest requests which includes additional room amenities and serving Food and beverages.

The variety of this role need someone who can work calmly under pressure and be always vigilant to keep the hotel safe.

This role requires flexibility to adapt on shift and use initiative to prepare the hotel for the day ahead.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.

In addition to competitive rates of pay, we also offer:

Exclusive discounts for you, your friends and family

• Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
• Discounted stays for friends and family.
• 50% discount when dining in our restaurants and bars.
• Free meals while on duty, keeping you well-fuelled.
• Access to high-street discounts on a range of shops, experiences and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer-a-friend bonuses, starting at £250.

Caring for your health and wellbeing, both in and outside of work

• A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
• Healthcare Cash Plan options, from just £5 per month.

Supporting your hospitality career growth

• Fully funded apprenticeship programmes.
• Internal development programmes, designed to support you as you grow within your role.
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

Fancy joining our team?

We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.