Night Porter

The Commercial Hotel; Glasgow; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Free meals on shift

Drinks on shift (soft/hot)

Wellbeing services

Learning & development opportunities

Profit sharing after 1 year

Tips retained by team

Job summary

The Commercial Hotel in Glasgow is seeking a Night Porter to ensure guest safety, security and a warm overnight welcome. You will be hands-on across corridors, kitchens and entrances, handling late requests and helping set up spaces for the next day.

You’ll maintain a clean, well‑maintained venue and complete light admin tasks while upholding health and safety standards. We pay a fair hourly rate higher than government rates, with 10% service charges and tips retained by the team.

Qualifications

• Security awareness and vigilance are essential.
• Knowledge of health and safety requirements is important.
• Experience delivering friendly guest service is valued.

Responsibilities

• Ensure guest and team safety during night hours.
• Handle late guest requests and assist with late-night operations.
• Set up function rooms for the next day and assist with cleaning tasks.
• Perform basic admin tasks and monitor security of entrances and exits.

Skills

Security awareness

Health and safety

Customer service

Job description

We’re about much more than hospitality! We’re striving to make life better for people – whether they are team, guests or community, through our everyday actions and decisions. Our team care for others, bring their best and help us move forward, whatever job they do.

When the lights are turned out and the doors locked our Night Porter becomes the star of the show, their role is all encompassing and pivotal to the safety of both our guests and team.

Our Night Team offers guests returning late from nights out a warm and memorable welcome, actioning any late requests, setting up function rooms for the next day or cleaning down after the days events. They are hands-on throughout the venue ensuring a clean, well maintained environment as well as completing relevant admin tasks and having responsibility for the security of the venue and it’s guests overnight.

From a security aspect our Night Porter can be found walking around the corridors, kitchens or exterior of the venue to ensure all entry points are secure. They also have a good understanding of health and safety requirements and ensure that all exits, fire points and other legal requirements are in place.

Skill and experience are necessary to do this job, but more than anything else, we want someone who shares our vision of a hospitality industry that is better and sees themselves being part of the team who can make this happen!

We pay a fair wage – with our hourly pay being higher than the Government rates, at a minimum. Your earnings will be further enhanced by our 10% service charges and other tips that guests leave – with 100% of tips being retained by the team.

We make life better for our team by:

• Offering great perks and benefits to be enjoyed by you and your family!
• Sharing our profits with you after 1 year of service
• Giving you free meals, soft drinks and hot drinks on shift
• Listening to our team via surveys and feedback sessions
• Offering free wellbeing services and resources, for help whenever you need it
• Creating great learning and development opportunities to support your career