Night Picker & Customer Service Champion

Tesco Retail; Norwich; On-site; GBP 20,000 - 28,000; Full time

Job summary

Booker Group is seeking a night shift team member to ensure orders are picked accurately and dispatched promptly in a busy store environment. You will handle stock, assist customers, and support delivery operations to keep shelves full and customers served quickly.

The role requires a can-do attitude, punctuality, and a commitment to high standards of service. Training will be provided, and accessibility considerations are supported for applicants.

Qualifications

• Night shift availability.
• Experience in retail or warehousing helpful.
• Strong customer service orientation.

Responsibilities

• Accurate picking and dispatch of goods using handheld terminal.
• Check quality and shelf life of items; ensure packaging is robust for delivery.
• Provide high standard of customer service and handle deliveries efficiently.
• Maintain professionalism with delivery staff and escalate complex queries.

Skills

Night shift experience

Customer service

Stock handling

Tools

Handheld terminal

Job description

Booker Group is seeking a night shift team member to ensure orders are picked accurately and dispatched promptly in a busy store environment. You will handle stock, assist customers, and support delivery operations to keep shelves full and customers served quickly.

The role requires a can-do attitude, punctuality, and a commitment to high standards of service. Training will be provided, and accessibility considerations are supported for applicants.