Night Picker & Customer Service Specialist

Booker; Norwich; On-site; GBP 22,000 - 28,000; Full time

Job summary

Booker, the UK's leading food & drink wholesaler, is seeking a dedicated night staff member in Norwich. You will pick items, dispatch orders, and ensure deliveries are prepared accurately and efficiently.

A strong customer service mindset and reliability are essential in a fast-paced environment. Responsibilities include using handheld terminals, checking quality and shelf life, and maintaining proper packaging for deliveries while supporting store operations during night shifts.

Qualifications

• Night shift role requiring a can-do attitude and reliability.
• Experience in fast-paced retail or warehouse environments preferred.
• Strong customer service focus and willingness to go the extra mile.

Responsibilities

• Accurately picking and dispatching goods using a handheld terminal.
• Check quality and shelf life, ensure packaging is robust for delivery.
• Provide high standard of customer service with efficient deliveries.
• Assist with stocking, shelf replenishment, and general store duties as needed.

Skills

Customer service

Warehousing basics

Night shift work

Tools

Handheld terminal

Job description

Booker, the UK's leading food & drink wholesaler, is seeking a dedicated night staff member in Norwich. You will pick items, dispatch orders, and ensure deliveries are prepared accurately and efficiently.

A strong customer service mindset and reliability are essential in a fast-paced environment. Responsibilities include using handheld terminals, checking quality and shelf life, and maintaining proper packaging for deliveries while supporting store operations during night shifts.