Night Auditor

Valor Hospitality Careers - UK; Chester; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Staff discounts

Free meals on duty

Cycle To Work Scheme

Refer-a-friend bonuses

Job summary

Crowne Plaza, Chester is seeking a Night Front Office Auditor to join our team. You will perform the night audits, assist guests with late check-ins, respond to queries and manage early check-outs, while upholding safety and security in the hotel environment.

The role requires flexibility to shift patterns, the ability to stay calm under pressure, and a willingness to work across evenings and weekends within a 40-hour week.

Job description

Crowne Plaza, Chester

£28,080.00 per annum. 40 hours per week across 5 days. Night Owls wanted!

Working as part of the Front Office team you will work night shifts completing the night audits, supporting Guests with late check in, queries and early check outs.

You will be completing end of day procedures and health and safety checks as required. The variety of this role need someone who can work calmly under pressure and be always vigilant to keep the hotel guests and property safe and secure.

This role requires flexibility to adapt on shift and use initiative to prepare the hotel for the day ahead.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.

In addition to competitive rates of pay, we also offer:

Exclusive discounts for you, your friends and family

• Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
• Discounted stays for friends and family.
• 50% discount when dining in our restaurants and bars.
• Free meals while on duty, keeping you well-fuelled.
• Access to high-street discounts on a range of shops, experiences and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer-a-friend bonuses, starting at £250.

Caring for your health and wellbeing, both in and outside of work

• A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
• Healthcare Cash Plan options, from just £5 per month.

Supporting your hospitality career growth

• Fully funded apprenticeship programmes.
• Internal development programmes, designed to support you as you grow within your role.
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

Fancy joining our team?

We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.