Night Mental Health Support Worker — Lone Shift

Together UK; Bury St Edmunds; On-site; GBP 24,000 - 30,000; Full time

Job summary

Together UK is hiring a Waking Night Support Worker to help adults with mental health needs in a recovery-based service. The role is full-time, based at Hospital Road, reporting to Lisa Hardman.

It involves lone working during the night, with 21:45–07:45 shifts and a rotating pattern (four nights one week, three nights the next). You will provide person-centred support, promote independence, and ensure safety while collaborating with partner services.

Qualifications

• GCSE English or equivalent required.
• Experience helping vulnerable individuals is essential.
• Ability to use basic IT tools for records and reports.
• Demonstrate empathy and maintain professional boundaries.
• Willing to work a rotating night shift pattern and travel as needed.

Responsibilities

• Support individuals to engage with the service and achieve their goals using recovery-focused, person-centred planning.
• Act as a support navigator to access resources and tailor support.
• Empower individuals to exercise choice and control over their care.
• Oversee health and safety of the housing environment as a lone night worker.

Skills

Experience with vulnerable individuals

Empathy and non-judgemental attitude

Boundary setting and safeguarding

GCSE English or equivalent

Flexible, can handle lone working

Willingness to work 24/7 rota

Basic IT skills (email/word processing

Education

GCSE English or Level II qualification

Tools

Email

Word processing

Job description

Together UK is hiring a Waking Night Support Worker to help adults with mental health needs in a recovery-based service. The role is full-time, based at Hospital Road, reporting to Lisa Hardman.

It involves lone working during the night, with 21:45–07:45 shifts and a rotating pattern (four nights one week, three nights the next). You will provide person-centred support, promote independence, and ensure safety while collaborating with partner services.