Night Manager | Lead Guest Experience, 4-on 4-off

Cairn Group Hotel; Newton Aycliffe; On-site; GBP 55,000 - 85,000; Full time

Benefits offered by this job

Discounted stays across our hotels and

Food, beverage, spa and leisure

Access to retail, entertainment and 생활

Leadership and career development

Long service awards

Employee Assistance Programme

Health Care Cash Plan

Wellbeing resources

Opportunities to develop across our24

Job summary

Cairn Group is seeking a Head of Department at Redworth Hall Hotel to lead your area on a 4 on 4 off basis, with a 30.5 hour weekly average. The role is a permanent contracted position, operating on a night-time schedule from 10:45pm to 7:15am.

You will inspire a team, drive guest satisfaction and operational excellence, and help colleagues perform at their best within Cairn Group’s people-focused culture.

Responsibilities

• Lead and inspire a team that delivers exceptional guest experiences.
• Create a welcoming environment where guests feel valued.
• Support the development and growth of team members.
• Drive service standards and operational excellence.
• Build positive relationships across the hotel.
• Help shape a culture where people can perform, grow and succeed.

Job description

Cairn Group is seeking a Head of Department at Redworth Hall Hotel to lead your area on a 4 on 4 off basis, with a 30.5 hour weekly average. The role is a permanent contracted position, operating on a night-time schedule from 10:45pm to 7:15am.

You will inspire a team, drive guest satisfaction and operational excellence, and help colleagues perform at their best within Cairn Group’s people-focused culture.