Hospitality Operations Leader

Cairn Group Hotel; Newton Aycliffe; In loco; GBP 90.000 - 110.000; Tempo pieno

Vantaggi offerti da questo lavoro

Discounted stays across Cairn Hotels

Food, beverage, spa discounts

Access to retail, entertainment and生活享

Wellbeing resources

Leadership and career development

Descrizione del lavoro

Cairn Group is seeking a Head of Department to lead a team and drive guest experiences at Redworth Hall Hotel. You’ll guide daily operations, set service standards, and ensure guests feel valued from check-in to check-out.

Your leadership will empower colleagues to perform at their best and deliver memorable stays. You’ll work across departments to continually raise hospitality standards, nurture talent, and shape a culture where people grow and succeed within a fast-paced environment.

Mansioni

• Lead and inspire a team that delivers exceptional guest experiences.
• Create a welcoming environment where guests feel valued.
• Support the development and growth of team members.
• Drive service standards and operational excellence.
• Build positive relationships across the hotel.
• Help shape a culture where people can perform, grow and succeed.

Descrizione del lavoro

Cairn Group is seeking a Head of Department to lead a team and drive guest experiences at Redworth Hall Hotel. You’ll guide daily operations, set service standards, and ensure guests feel valued from check-in to check-out.

Your leadership will empower colleagues to perform at their best and deliver memorable stays. You’ll work across departments to continually raise hospitality standards, nurture talent, and shape a culture where people grow and succeed within a fast-paced environment.