Night Manager

Buzzworks Holdings; North Berwick; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Staff discount across Buzzworks venues

Tips shared with teams via TRONC

Training and development opportunities

Career growth as House Collection|exp

Extra holidays after years of service

Stream rewards and financial wellbeing

Employee Assistance Programme and gym/

Job summary

Buzzworks Holdings is expanding its hospitality portfolio and seeking a dedicated Night Manager to lead overnight operations across our venues in Scotland. You will welcome guests, handle late check-ins, respond to requests, and maintain safety and cleanliness throughout the night, ensuring a smooth handover to the morning team.

The role emphasizes independence, reliability, and strong communication as you manage bookings, security, and nightly administration in a people-focused, growth-oriented

Qualifications

• Willing to take responsibility and work independently.
• Warm, approachable and guest-focused.
• Calm, confident handling challenging situations.
• Strong communicator with clear handovers.
• Comfortable using booking and hotel-management systems.

Responsibilities

• Welcome late-arriving guests and manage check-ins.
• Support guests with questions or concerns overnight.
• Perform regular security and safety checks across the property.
• Respond calmly to emergencies or unexpected situations.
• Ensure public areas are clean and ready for the morning.
• Complete night audit processes and relevant administration.
• Prepare handover for morning team and assist with breakfast setup as needed.
• Follow fire-safety, licensing, security and company procedures.
• Act as senior point of contact within the venue overnight.

Job description

At Buzzworks, we are more than just a hospitality group we are a community and we are entering an exciting period of growth. Including the expansion of our House Collection, great restaurants with rooms, and we are looking for great people to help us create unforgettable guest experiences.

The Buzz

• 40% staff discount across all Buzzworks venues
• 100% of tips shared with our teams through our TRONC system
• Training and development, supported all the way
• Genuine opportunities to grow as our House Collection expands
• Extra holidays after 1, 3 and 5 years' service
• Stream rewards and financial wellbeing support
• Employee Assistance Programme, wellness support and discounted gym access
• Top 100 Best Companies to work for.

The Work

As Night Manager, you will take ownership of the venue overnight, ensuring our guests feel welcome, looked after and completely at ease.

• Welcoming late-arriving guests and completing check-ins
• Supporting guests with questions, requests or concerns throughout the night
• Carrying out regular security and safety checks across the property
• Responding calmly and professionally to emergencies or unexpected situations
• Ensuring all public areas are clean, tidy and ready for the morning
• Completing night audit processes, reports and relevant administration
• Preparing a clear handover for the morning teamSetting Dinning spaces for breakfast, and supporting with departures or guest requests where required
• Following all fire-safety, licensing, security and company procedures
• Acting as the senior point of contact within the venue overnight

About You

You will be someone who enjoys taking responsibility and can be trusted to make good decisions, even when working independently.

You will also be:

• Warm, approachable and naturally guest-focused
• Calm and confident when dealing with challenging situations
• Organised, reliable and comfortable working through the night
• A strong communicator who can provide clear and accurate handovers
• Comfortable using booking, payment and hotel-management systems
• Security-conscious with excellent attention to detail
• Happy to be hands-on and help wherever needed

Previous hotel, accommodation or night-management experience would be ideal, but just as important is your attitude. We are looking for someone dependable, kind and genuinely passionate about looking after people.

Ready to Join Us?

This is an exciting opportunity to join Buzzworks as we grow our accommodation offering across Scotland. You will play an important part in shaping our overnight guest experience while building your own career within a people-first business.

If you are at your best when everyone else is sleeping, we would love to hear from you.