Night Guest Services Porter

Dalata Hotel Group; Derry/Londonderry; Remote; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free employee meals on duty

50% Off F&B in all properties

€/£60 Employee rate on rooms for all I

30% Off Friends & Family rate

Extra annual leave day for every year

Employee Assistance Programme

Cycle to Work Scheme/Transport Schemes

Pension access (Ask your HR Manager)

Development opportunities through our

Staff appreciation Initiatives, fun 팀

Job summary

Dalata Hotel Group is seeking a Night Porter to assist with guest check-in/out, luggage handling and daily hotel operations during night hours. You will contribute to cleanliness and safety across lobby, public areas and meeting rooms.

You will receive training through our Dalata Academy to help you learn important skills. The company promotes from within and offers development opportunities within a friendly team.

Qualifications

• Experience working with customers.
• Good spoken English.
• Strong organizational skills.
• Ability to work in a busy environment.
• Team player mindset.

Responsibilities

• Check in and out hotel guests as required, as well as assist with guest requests in relation to luggage/porterage.
• Responsible for cleaning of areas in the hotel, including lobby, back office, stairways, restaurant and bar floor, public and staff areas and the meeting room floor.
• Responsible for cleaning other areas as directed by the manager on duty and per the nightly checklist, including set-up of function rooms and breakfast area.
• Responsible for the front entrance and outside of the hotel, ensuring it is clean and tidy at all times.
• Understand the hotels’ fire procedures to ensure the safety of all staff and guests.
• Responsible for setting up meeting rooms.

Skills

Experience with customers

Good spoken English

Strong organizational skills

Busy environment adaptability

Team player

Job description

Dalata Hotel Group is seeking a Night Porter to assist with guest check-in/out, luggage handling and daily hotel operations during night hours. You will contribute to cleanliness and safety across lobby, public areas and meeting rooms.

You will receive training through our Dalata Academy to help you learn important skills. The company promotes from within and offers development opportunities within a friendly team.