Night Guest Care Porter — Flexible Shifts

Miller & Carter; Patcham; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

33% brand discounts across Miller &amp

Wagestream access

Pension

28 days holiday

Employee discounts

Free shares

Employee helpline

Job summary

Miller & Carter in the United Kingdom is seeking a Night Porter to welcome guests, manage late check-ins, maintain front‑of‑house areas and ensure safety during overnight hours. You'll work overnight shifts (typically 11pm–7am on site), be the first contact for late arrivals and guest inquiries, and help with cleaning and setup tasks while upholding high standards of service and security.

DBS check may be required as part of recruitment.

Qualifications

• Passion for guest care and service excellence.
• Ability to work independently and as part of a team.
• Strong communication skills and professionalism under pressure.

Responsibilities

• Be the first point of contact for late arrivals and walk-ins.
• Provide a warm, friendly welcome to guests.
• Carry out front-of-house and related duties (e.g., cleaning, setting up rooms) as required.
• Ensure guest and business safety and security at all times.
• Evacuate guests and staff safely in case of fire.
• Answer phone enquiries and handle guest complaints to ensure a pleasant stay.

Skills

Guest care

Lone working

Attention to detail

Verbal communication

Team spirit

Job description

Miller & Carter in the United Kingdom is seeking a Night Porter to welcome guests, manage late check-ins, maintain front‑of‑house areas and ensure safety during overnight hours. You'll work overnight shifts (typically 11pm–7am on site), be the first contact for late arrivals and guest inquiries, and help with cleaning and setup tasks while upholding high standards of service and security.

DBS check may be required as part of recruitment.