Night Front Desk Agent — Flexible Shifts

Miller & Carter - Brighton; Patcham; On-site; GBP 19,000 - 24,000; Full time

Benefits offered by this job

Brand discounts

Wagestream

Pension

Holiday pay

Free shares

Helpline

Job summary

Miller & Carter - Brighton is seeking an overnight Night Porter to welcome guests, manage late check-ins and maintain safe, welcoming surroundings. DBS check is required as part of recruitment, with shifts typically 11pm–7am depending on site.

You will help with front-of-house tasks, safety, and responding to guest inquiries, while enjoying staff discounts and a range of benefits. Be an active team member in a busy hospitality setting.

Qualifications

• Passionate about guest care.
• Comfortable working independently and lone working.
• A can-do attitude.
• Professionalism under pressure.
• Great eye for detail.
• Enjoys and wants to be an active member of a team.
• Excellent verbal communication.
• An understanding of what excellent guest service looks like.

Responsibilities

• Be the first point of contact when checking in late arrivals and walk-ins.
• Ensure a warm, friendly and genuine welcome to all guests.
• The role is varied and, depending on your site, may include: cleaning tasks within the front of house, external and breakfast areas, setting up the meeting room(s) and breakfast for the next day
• You’ll ensure guest and business safety and security is top priority at all times.
• In the event of a fire, evacuating all guests and team from the business safely and quickly
• Answer telephone enquiries and deal with guest complaints to ensure everyone enjoys their stay.

Skills

Guest care

Independent working

Can-do attitude

Professionalism under pressure

Attention to detail

Team player

Verbal communication

Guest service understanding

Job description

Miller & Carter - Brighton is seeking an overnight Night Porter to welcome guests, manage late check-ins and maintain safe, welcoming surroundings. DBS check is required as part of recruitment, with shifts typically 11pm–7am depending on site.

You will help with front-of-house tasks, safety, and responding to guest inquiries, while enjoying staff discounts and a range of benefits. Be an active team member in a busy hospitality setting.