Night Front Desk & Guest Services Specialist

Polurrian on the Lizard; England; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Bonus scheme

Tips

Casual dress

Company events

Company pension

Discounted or free food

Employee discount

Free parking

On-site parking

Store discount

Job summary

Polurrian on the Lizard is seeking a Night Porter to take responsibility for the hotel during the night shift. You will welcome guests, ensure public areas are clean, assist with luggage, and handle telephone inquiries and room service during the night.

Strong hospitality passion, excellent communication, and attention to detail are essential as you maintain a welcoming environment. You should have experience in a front office role within a hotel of similar quality; familiarity with Opera is a

Qualifications

• Excellent phone etiquette and communication skills.
• Ability to work independently and efficiently.
• Attention to detail and a strong work ethic.
• Physical stamina to perform cleaning tasks.
• Ability to follow instructions and adhere to safety protocols.

Responsibilities

• Maintain cleanliness and orderliness of common areas, hallways, and restrooms.
• Empty trash bins and dispose of waste properly.
• Sweep, mop, and vacuum floors.
• Clean windows, glass surfaces, and mirrors.
• Dust furniture and fixtures.
• Restock supplies in restrooms and common areas.
• Assist with moving furniture or equipment as needed.
• Report maintenance issues or safety hazards to appropriate personnel.

Skills

Front desk experience

Phone etiquette

Independent worker

Attention to detail

Physical stamina

Tools

Opera PMS

Job description

Polurrian on the Lizard is seeking a Night Porter to take responsibility for the hotel during the night shift. You will welcome guests, ensure public areas are clean, assist with luggage, and handle telephone inquiries and room service during the night.

Strong hospitality passion, excellent communication, and attention to detail are essential as you maintain a welcoming environment. You should have experience in a front office role within a hotel of similar quality; familiarity with Opera is a