Night Front Desk & Guest Experience Specialist

inploi; Norton-on-Derwent; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Free gym access

60% food discount

Pension scheme

28 days annual leave

Cycle to Work

Employee discounts

Job summary

Norton Grange, part of the Warner Hotels Group, is seeking a Night Team Member to support reception and hotel operations during the night. You will work with the Night Supervisor and team to ensure a smooth, welcoming guest experience in a 202-bedroom chalet village by the Solent.

No experience is required—just a friendly, guest-focused approach and a commitment to learning. Warner Hotels offers extensive staff benefits, training, and progression opportunities within a supportive team.

Qualifications

• No experience required; just a friendly, guest-focused approach.
• Willingness to learn and grow in hospitality roles.

Responsibilities

• Greet guests on arrival and check-in at night.
• Support reception and hotel operations during night shifts.
• Provide a warm, helpful service to all guests and colleagues.

Skills

Customer service

Job description

Norton Grange, part of the Warner Hotels Group, is seeking a Night Team Member to support reception and hotel operations during the night. You will work with the Night Supervisor and team to ensure a smooth, welcoming guest experience in a 202-bedroom chalet village by the Solent.

No experience is required—just a friendly, guest-focused approach and a commitment to learning. Warner Hotels offers extensive staff benefits, training, and progression opportunities within a supportive team.