Night Front Desk Ambassador for Guest Experience

Staycity Group; City of Edinburgh; Vor Ort; GBP 14.000 - 18.000; Vollzeit

Benefits dieser Stelle

Paid family leave (>1 year of service)

Flexible working patterns

Bonus scheme that rewards high perfomr

Discounted rates for overnight stays

Refer and earn scheme - up to £/€550

Cycle to work scheme

Education Support

Volunteer days: 2 paid volunteer days

Employee Assistance Program (EAP)

An extra day off to celebrate your生日

Zusammenfassung

Staycity Group in Edinburgh is seeking a Night Reception Team Member to ensure a smooth guest journey during the late hours. You’ll welcome guests, manage check-ins, handle inquiries, and coordinate with daytime teams to maintain security and service standards.

Experience in hospitality is helpful but not required as full training is provided. You will join a team that values guest-focused hospitality, flexibility, and a friendly, professional approach in a busy aparthotel setting.

Qualifikationen

• Excellent communication and interpersonal skills required.
• Prior experience using Opera is helpful but not mandatory.
• Full training will be provided for this role.

Aufgaben

• Guest management and greeting of arrivals.
• Night audits and end-of-shift handovers.
• In-house laundry coordination.
• Security walks and area patrols.

Kenntnisse

Communication skills

Interpersonal skills

Tools

Opera

Jobbeschreibung

Staycity Group in Edinburgh is seeking a Night Reception Team Member to ensure a smooth guest journey during the late hours. You’ll welcome guests, manage check-ins, handle inquiries, and coordinate with daytime teams to maintain security and service standards.

Experience in hospitality is helpful but not required as full training is provided. You will join a team that values guest-focused hospitality, flexibility, and a friendly, professional approach in a busy aparthotel setting.