Night Crew Member Moxy Milton Keynes

Hotel Co; Milton Keynes; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Health cash plan

Discounted room rates

F&B discount

Holiday entitlement

Job summary

Hotel Co 51 is seeking a guest-focused team member for a full-time front desk role at Moxy Hotels. You will help guests, check in/out, operate food & beverage outlets, handle payments, and keep BOH areas organized.

Experience in the service industry and knowledge of Opera or Micros are preferred. Benefits include health plan, discounted stays for you and family, F&B discounts, and generous holiday entitlement.

Qualifications

• Experience within the service industry.
• Knowledge of hotel systems such as Opera and/or Micros.
• Knowledge of Food Safety & Licensing laws.
• Personal experience of travel and travel industry.

Responsibilities

• Helping guests and creating positive experiences.
• Manage hotel room inventory and checking guests in/out the Moxy way.
• Operate Food & Beverage outlets the Moxy way.
• Manage all bills and payments correctly.
• Prepare food, clean, tidy, restock, take deliveries and organize BOH areas.
• Follow all food safety, licensing and health and safety policies to work safely.
• Supporting other Crew Members and follow direction from Crew Leaders.
• Promote and support the Moxy brand & the Marriott Bonvoy loyalty program.

Skills

Guest service

Communication

Multitasking

Teamwork

English fluency

Tools

Opera

Micros

Job description

This position is based on a full time contract.

Confident communicator comfortable in a fast-paced service focused role.

Proactive problem solver and team player, who builds a fun and relaxed environment that makes guests feel at home.

Main Tasks & responsibilities

• Helping guests and creating positive experiences
• Manage hotel room inventory and checking guests in/out the Moxy way
• Operate Food & Beverage outlets the Moxy way
• Manage all bills and payments correctly
• Prepare food, clean, tidy, restock, take deliveries and organize BOH areas
• Follow all food safety, licensing and health and safety policies to work safely
• Supporting other Crew Members and follow direction from Crew Leaders
• Promote and support the Moxy brand & the Marriott Bonvoy loyalty program

We’re looking for someone with Moxie, which is all of these things:

• Have high energy and a fearless do-it-yourself attitude
• Good with people and enjoy chatting with guests
• Skilled multitasker who can balance hard work with great service
• Know being relaxed isn’t the same as being lazy
• Clear communicator fluent in English (and other languages a plus!)

Useful Experience

• Experience within the service industry
• Knowledge of hotel systems such as Opera and/or Micros
• Knowledge of Food Safety & Licensing laws
• Personal experience of travel and travel industry

BENEFITS FOR YOU!

• Health Cash Plan
• Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
• Discount on Food & Beverages at Marriott hotels worldwide
• Enhanced Maternity/Paternity/Adoption payTwenty-eight holidays (annually increasing to max thirty-three holidays) pro-rata

a personality assessment can be part of the recruitment process

Hotel Co 51is a growing hotel management company based in Amsterdam and is part of the Vastint Group, who is the owner of the hotels that are operated by us. Currently we are operating more than 30 hotels under a franchise agreement with Marriott International Inc., mainly Moxy Hotels, Courtyard by Marriott and Residence Inn by Marriott. More to come in the next years.

MOXY HotelsMoxy offers a playful hotel experience for the young at heart. With 100+ properties open across Europe North America, and Asia Pacific, Moxy boldly breaks the rules of a conventional hotel stay across the globe. The nontraditional experience starts with check-in at Bar Moxy and comes to life throughout its social public spaces, like the Lounge and Library, and the small but smart bedrooms. Moxy provides stylish, industrial design and sociable service at an attractive price point, so that guests can splurge on the experiences that matter most to them during their travels. Moxy celebrates nonconformity, open-mindedness, and originality above all - forever giving its guests permission to Play On #atthemoxy. For more information, visit moxyhotels.com and Play On #atthemoxy on Instagram. Moxy is proud to participate in Marriott Bonvoy, the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments, and unparalleled benefits, including free nights and Elite status recognition.

Marriott International, Inc.is offering the most powerful portfolio in the industry, 30 brands and 7,000+ properties across 131 countries and territories give people more ways to connect, experience and expand their world.Founded by J. Willard and Alice Marriott, and guided by family leadership since 1927, their principles remain embedded in the company's culture and in everything we do today. The company is headquartered outside of Washington, D.C. in Bethesda, Maryland.