Night Concierge: Warm Welcomes & Late Check-Ins

Harri; Cirencester; Hybrid; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Food and drink discounts

Weekly tips

Stay discounts

Healthcare access

Induction and training

Wagestream access

Job summary

The Swan in Bibury is seeking a friendly Night Porter to welcome late arriving guests, assist with late-night checks, and ensure a smooth overnight operation across our 22-room inn by the River Coln. This role sits within The Cotswold Inns & Hotels family, where hospitality, integrity and personal service are valued daily.

We offer a supportive environment with training, access to staff discounts on food and accommodation, weekly tips, and flexible benefits to help you grow within Fuller’s

Qualifications

• Provide a friendly and welcoming presence for late arriving guests.
• Share a calm, attentive approach to overnight guest needs.
• Deliver consistent, high‑quality hospitality during night hours.

Responsibilities

• Welcome guests during late arrivals and assist with late check-ins.
• Support guests throughout the night and manage early check-outs.
• Maintain safe, quiet, clean guest areas and report issues promptly.
• Contribute to a positive first and last impression of the hotel.

Skills

Guest service

Night shift

Welcoming presence

Job description

The Swan in Bibury is seeking a friendly Night Porter to welcome late arriving guests, assist with late-night checks, and ensure a smooth overnight operation across our 22-room inn by the River Coln. This role sits within The Cotswold Inns & Hotels family, where hospitality, integrity and personal service are valued daily.

We offer a supportive environment with training, access to staff discounts on food and accommodation, weekly tips, and flexible benefits to help you grow within Fuller’s