Night Concierge & Guest Services — Luggage + Safety

Valor Hospitality Partners; Eastleigh; Remote; GBP 15,000 - 21,000; Full time

Job summary

Holiday Inn Southampton-Eastleigh is seeking a Night Porter to join our team. You will assist guests with luggage and travel arrangements, and support the night operation to meet guest requests including room amenities and serving food and beverages.

The role requires you to stay vigilant and calm under pressure to maintain hotel safety, and to be flexible with shifts and days, including evenings and weekends.

Qualifications

• Night porter responsibilities include assisting guests with luggage and travel arrangements.
• Support night operations to meet guest requests (room amenities, food and beverages).
• Need to stay vigilant and calm under pressure to keep the hotel safe.

Responsibilities

• Assist guests with luggage and travel arrangements.
• Support night operations and meet guest requests (room amenities, food and beverages).
• Prepare the hotel for the day ahead on shift.
• Be flexible with shifts and days, including evenings and weekends.

Job description

Holiday Inn Southampton-Eastleigh is seeking a Night Porter to join our team. You will assist guests with luggage and travel arrangements, and support the night operation to meet guest requests including room amenities and serving food and beverages.

The role requires you to stay vigilant and calm under pressure to maintain hotel safety, and to be flexible with shifts and days, including evenings and weekends.