Night Concierge & Guest Services Lead

Elite Hotels (Rotherwick) Ltd.; Eastbourne; On-site; GBP 19,000 - 23,000; Full time

Job summary

Elite Hotels (Rotherwick) Ltd. is seeking a Night Porter to welcome guests arriving late, escort them to rooms, assist with luggage, and offer information on hotel facilities and local attractions. The role includes valet parking and preparing snacks for guests.

The ideal candidate should be physically fit, possess a welcoming personality, have excellent English language skills, and a valid UK driving licence. Prior hospitality or customer service experience is advantageous.

Qualifications

• Welcoming late arriving guests and escorting them to their rooms.
• Assisting guests with luggage and providing information on hotel facilities.

Responsibilities

• Welcoming late arriving guests and escorting them to their rooms.
• Assisting guests with luggage.
• Providing advice on hotel facilities and local places of interest.
• Valet parking cars.
• Preparing snacks and serving food and drinks.

Skills

Welcoming personality

English language skills

Physically fit

Valid UK driving licence

Job description

Elite Hotels (Rotherwick) Ltd. is seeking a Night Porter to welcome guests arriving late, escort them to rooms, assist with luggage, and offer information on hotel facilities and local attractions. The role includes valet parking and preparing snacks for guests.

The ideal candidate should be physically fit, possess a welcoming personality, have excellent English language skills, and a valid UK driving licence. Prior hospitality or customer service experience is advantageous.