Night Concierge

Premier Estates Limited; London; On-site; GBP 28,000 - 33,000; Full time

Job summary

A leading property management company is seeking a dedicated Night Concierge to join their team at a premier riverside development in South London. This role involves delivering exceptional customer service while creating a safe and positive environment for residents and guests. With competitive pay, extensive training opportunities, and a collaborative team culture, this position promises a rewarding career path for the right candidate.

Benefits

Fully funded training programs

Exclusive savings on entertainment and travel

16 days holiday plus national holidays

Optional overtime opportunities

Employee Assistance Programs

Qualifications

• Proven customer service skills with a positive attitude.
• Ability to handle feedback effectively.
• Experience in a team environment.

Responsibilities

• Creating a positive and safe environment for residents and guests.
• Serving as the main point of contact for queries.
• Delivering exceptional customer service and managing complaints.

Skills

Customer Service

Team Building

Communication

Proactive Approach

Job description

Royal Arsenal Freehold Estate - Duke of Wellington Avenue, Royal Arsenal, London, SE18 6FR

Ref 20901 Location Royal Arsenal Freehold Estate - Duke of Wellington Avenue, Royal Arsenal, London, SE18 6FR Employment type Full-Time Working pattern 4 Days On, 4 Days Off – 1900 - 0700 Salary 28350 Department Concierge Region South London Closing date 19/06/2025 Description

Exciting Opportunity Alert! Join Rendall & Rittner as a Night Concierge

Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Night Concierge. This is an incredible career opportunity with a fantastic package.

Position: Night Concierge

Location: Royal Arsenal

Working Hours: 4 on, 4 off 1900 - 0700

Salary: £28,350 per annum (Depending on experience)

Contract: Permanent

Why Rendall & Rittner:

Award-Winning: Join an established and celebrated company known for delivering first-class property management services.

Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs.

Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness.

Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses.

Time Off: Enjoy 16 days of holiday plus national holidays.

Earn More: Optional overtime available across the Rendall & Rittner portfolio through our in-house ‘TSS’ temp team.

Professional Attire: A team uniform is provided to ensure a polished and consistent appearance. *

Team Spirit: Be part of a collaborative work environment, where your team and relationships matter.

Pension Plan: Secure your future with the Rendall & Rittner Pension scheme.

Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters.

Development Details:

This role will be based at a one of South East London’s most sensational riverside residential developments close to Woolwich Arsenal Station. Located along the banks of the River Thames, the development contains 2800 luxury apartments with onsite amenities including a spa and gym.

Key Responsibilities and Requirements:

As a Concierge at Rendall & Rittner, you will be:

• Passionate about creating a positive and safe environment for residents, guests, and the team.
• Expert in customer service, using this expertise to lead, engage, and inspire others.
• Proactive in seeking opportunities to drive the performance of the development.
• Skilled in handling feedback effectively in the moment, serving as the main point of contact for all queries.
• Values and supports the team, building strong working relationships with residents, guests, and external contractors.
• Has a track record of delivering great customer service, managing complaints, working safely, and thriving in a team environment.

How to Apply:

Ready for this incredible opportunity? Explore Rendall & Rittner on LinkedIn for more insights, or visit our website for a full list of current openings. "Ref #LI-AW1”

Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. *Some developments vary.

Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!