Night Concierge

YMCA Humber; Grimsby; On-site; GBP 20,000 - 28,000; Part time

Job summary

An established industry player is seeking a Night Concierge to provide a safe and supportive environment for residents during overnight hours. This role is crucial in managing security and safety procedures while supporting individuals with complex needs. You will utilize your emotional resilience and interpersonal skills to handle challenging situations effectively. Join a team dedicated to making a positive impact in the lives of residents and enjoy a fulfilling role that offers both stability and the chance to make a difference.

Qualifications

• Ability to manage security and safety procedures effectively.
• Skills in responding to issues according to safeguarding protocols.

Responsibilities

• Ensure a safe and supportive environment for residents overnight.
• Monitor CCTV systems and respond to security issues.

Skills

Emotional Resilience

Interpersonal Skills

CCTV Monitoring

Security Procedures

Job description

As a Night Concierge within our main supported living accommodation, you will play a critical role in ensuring a safe, calm, and supportive environment is provided for residents during overnight hours.

Working in accommodation supporting individuals with complex needs, your role will provide a reassuring presence, managing security and safety procedures, whilst supporting the wellbeing of residents.

You will have the skills to respond to issues appropriately and in accordance with YMCA safeguarding and support protocols, through the monitoring of our out of hours, and CCTV systems across each of our accommodation sites.

This role requires emotional resilience, excellent interpersonal skills, and a calm, measured approach to challenging situations.

Hours of Work:

• 10.00 pm - 8.00 am (Monday to Friday)
• 8.00 pm - 8.00 am (Saturday and Sunday)
• 18.5 hours per week (Contracted Role)
• Sessional Relief Hours also available.

Interested in this role - please contact our People and Policy Manager: