Night Care Team leader

Angelcare UK Limited; Calderdale; On-site; GBP 28,000 - 38,000; Full time

Job summary

Angelcare UK Limited is seeking an experienced Night Care Team Leader to oversee our out-of-hours care service. You will be the primary on-site leader during the night, ensuring safe operations and high standards of care.

In this role, you will supervise night care staff, conduct supervisory checks, mentor team members, and handle escalations or safeguarding concerns outside office hours. You'll report morning handovers to the registered manager and daytime team.

Qualifications

• Experience leading night care teams.
• Knowledge of safeguarding and care standards.
• Ability to perform supervisory checks and escalations.

Responsibilities

• Lead and supervise night care staff on shift, ensuring policy and care plan compliance.
• Conduct out-of-hours spot checks of attendance, timekeeping, PPE, and client care.
• Provide on-shift support and escalate/safeguard as needed.
• Provide morning handover reports and shift logs to management.
• Provide hands-on care during shortages or complex situations when required.

Skills

Leadership

Team supervision

Mentoring

Job description

We are looking for an experienced, dedicated, and professional Night Care Team Leader to oversee and support our out-of-hours care team.

In this role, you will be the primary point of leadership and support during the night, ensuring our out-of-hours service runs safely, smoothly, and to the highest standards of care.

Working 10 scheduled night shifts per calendar month, you will maintain operational compliance, conduct supervisory checks, mentor frontline night care staff, and handle any escalations or emergencies that occur outside regular office hours.

Key Responsibilities

Team Supervision: Lead, mentor, and supervise night care staff on shift, ensuring consistent compliance with company policies, care plans, and professional standards.

Quality Assurance & Spot Checks: Carry out regular, unannounced out-of-hours spot checks, monitoring staff attendance, timekeeping, PPE usage, uniform compliance, and client care quality.

On-Shift Support & Escalation: Serve as the first point of contact for frontline staff during the night, resolving issues, offering guidance, and managing emergencies or safeguarding concerns in line with company procedures.

Reporting & Handovers: Provide detailed morning handover reports and shift logs to the registered manager and daytime office team, flagging any performance, safeguarding, or operational concerns promptly.

Direct Care Delivery: Provide hands-on care and assistance where required during unexpected shortages or complex situations.