Night Audit & Front Desk Specialist

Motel One; Manchester; On-site; GBP 189,000 - 315,000; Full time

Job summary

Motel One Manchester is seeking a guest-focused Front Desk professional to welcome guests, manage check-in/check-out, and support early risers and night owls. You will help across departments to ensure smooth operations and high standards of service.

The role emphasizes hospitality, teamwork, and a strong command of English. A friendly, open attitude and a passion for the hotel industry are essential for success in a busy, design-led environment.

Qualifications

• Must have apprenticeship in hotel trade or experience in hotel/catering or be seeking career change.
• Excellent sense of quality and service; hosting skills.
• Confident with solid English language skills.
• Team player willing to assist across departments.

Responsibilities

• Prepare daily closing balances.
• Cash transactions and cashing up.
• Processing booking requests.
• Preparing for breakfast.

Skills

English proficiency

Customer service

Team player

Flexible hours

Education

Hotel apprenticeship

Catering industry experience

Job description

Motel One Manchester is seeking a guest-focused Front Desk professional to welcome guests, manage check-in/check-out, and support early risers and night owls. You will help across departments to ensure smooth operations and high standards of service.

The role emphasizes hospitality, teamwork, and a strong command of English. A friendly, open attitude and a passion for the hotel industry are essential for success in a busy, design-led environment.