Night Audit

Motel One; Manchester; On-site; GBP 189,000 - 315,000; Full time

Job summary

Motel One Manchester is seeking a guest-focused Front Desk professional to welcome guests, manage check-in/check-out, and support early risers and night owls. You will help across departments to ensure smooth operations and high standards of service.

The role emphasizes hospitality, teamwork, and a strong command of English. A friendly, open attitude and a passion for the hotel industry are essential for success in a busy, design-led environment.

Qualifications

• Must have apprenticeship in hotel trade or experience in hotel/catering or be seeking career change.
• Excellent sense of quality and service; hosting skills.
• Confident with solid English language skills.
• Team player willing to assist across departments.

Responsibilities

• Prepare daily closing balances.
• Cash transactions and cashing up.
• Processing booking requests.
• Preparing for breakfast.

Skills

English proficiency

Customer service

Team player

Flexible hours

Education

Hotel apprenticeship

Catering industry experience

Job description

• Hotel: Motel One Manchester-Piccadilly^7735
• Type of Employment: Full-time
• Compensation: up to GBP 28227.00 - monthly

Company Description

Our heart beats turquoise.

Working at Motel One is like coming home to friends, where you can be your true self and where appreciation and support matter. We meet on an equal footing and see ourselves as one team: from our management to our trainees.

We create a home away from home for our guests with our shared passion for modern design and high-quality service. Our more than 95 hotels in 13 countries impress with exclusive design, high service standards and first-class inner-city locations at an attractive price.

As the founder and pioneer of the budget design concept, we are successfully expanding in the metropolises of Europe and beyond. Become part of our team and develop Motel One with us.

Job Description

Looking after our guests in a professional manner at the front desk is extremely important at all times – from a warm welcome at check-in until their departure, your job will be to assist our early risers and night owls. Your duties will also include the following:

• Preparing daily closing balances
• Cash transactions and cashing up
• Processing booking requests
• Preparing for breakfast

Qualifications

Whether you are a hotel professional or changing careers – you will fit in here! Because personality and hosting skills are our priority. You will also:

• Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering industry or be looking for a change of career
• Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
• Be open, communicative and confident and have a solid command of English
• Be a team player and willing to provide assistance across departments – we achieve our results together