NHS PFI Contract Manager - Facilities Delivery

OCS Group Limited; City Of London; On-site; GBP 50,000 - 80,000; Full time

Job summary

OCS Group Limited is seeking an experienced facilities management professional to manage the NHS PFI contract's day-to-day delivery from the FM Co side. You will oversee performance, reporting, and the payment mechanism, coordinating site teams and the supply chain to ensure compliant and cost-effective service delivery.

The role requires strong contract interpretation, CAFM familiarity, and robust stakeholder engagement with NHS, Project Co, and subcontractors.

Qualifications

• Experience managing FM service delivery and contract administration, preferably within NHS healthcare or a PFI/PPP environment.
• Ability to interpret detailed contract documents and translate requirements into practical operational plans and records.
• Confident use of CAFM/helpdesk systems and Excel for reporting and data analysis.

Responsibilities

• Own and manage day-to-day delivery of NHS PFI contract as FM Co representative, ensuring outputs meet specifications and performance standards.
• Follow contract calendar, submissions, meetings, reporting deadlines and contractual notices.
• Oversee planned preventative maintenance, reactive works, statutory inspections and lifecycle interfaces; track delivery and overdue actions.
• Monitor KPIs, availability, service failures and data quality; support contractual compliance with auditable records.
• Review and administer payment mechanism information, resolve disputes, and reduce financial exposure.
• Prepare and submit monthly performance reports, meeting packs, and action logs to Client and Project Co.
• Coordinate contract review meetings; record decisions and close actions.
• Maintain contract registers for risks, variations, and compliance with health, safety and quality requirements.

Skills

FM service delivery

NHS/PFI experience

contract administration

CAFM

Excel

stakeholder communication

organisation & deadlines

Tools

CAFM/helpdesk systems

Reporting tools

Job description

OCS Group Limited is seeking an experienced facilities management professional to manage the NHS PFI contract's day-to-day delivery from the FM Co side. You will oversee performance, reporting, and the payment mechanism, coordinating site teams and the supply chain to ensure compliant and cost-effective service delivery.

The role requires strong contract interpretation, CAFM familiarity, and robust stakeholder engagement with NHS, Project Co, and subcontractors.