NHS Facilities Operations Manager – Band 8a

University Hospitals Birmingham NHS Foundation Trust; Birmingham; On-site; GBP 58,000 - 65,000; Full time

Job summary

University Hospitals Birmingham NHS Foundation Trust seeks an experienced Facilities Operations Manager to lead Housekeeping and Patient Portering Services, delivering high-quality support for patient care.

You will provide strategic and operational leadership, manage budgets, drive improvements and develop teams across multiple facilities sites, contributing to NHS priorities and patient experience.

Qualifications

• Degree-level qualification and membership of a recognised institute (e.g. BIFM; IFMA).
• Substantial NHS experience and experience delivering large, complex FM services.
• Leadership, people management and experience driving service/organisational change.

Responsibilities

• Lead Housekeeping and Patient Portering Services, ensuring safety, effectiveness and alignment with priorities.
• Oversee performance against local and national standards, budgets, risks and incidents.
• Develop people: recruitment, workforce planning, engagement and quality improvement.
• Collaborate across clinical and non-clinical teams to support service development and continuity.

Skills

Leadership

People management

Change management

Budget oversight

Quality improvement

Stakeholder collaboration

Education

Degree-level qualification

Member of recognised FM institute (e.g. BIFM/IFMA)

Job description

University Hospitals Birmingham NHS Foundation Trust seeks an experienced Facilities Operations Manager to lead Housekeeping and Patient Portering Services, delivering high-quality support for patient care.

You will provide strategic and operational leadership, manage budgets, drive improvements and develop teams across multiple facilities sites, contributing to NHS priorities and patient experience.