Senior Facilities Manager - Housekeeping

Medway NHS Foundation Trust; Gillingham; On-site; GBP 49,000 - 57,000; Full time

Job summary

Medway NHS Foundation Trust is seeking a Senior Facilities Manager to lead Housekeeping and Ward Hostess Services across a 24-hour acute hospital environment. You will provide operational and strategic leadership for cleaning, pest control and ward food service, managing around 250 staff with a budget of over £7m.

The role requires resilience, engagement of teams, and delivery of high standards in infection prevention, patient experience and service reliability within a dynamic Trust.

Qualifications

• Experience leading multi-disciplinary facilities teams in healthcare.
• Strong understanding of infection prevention standards.
• Proven ability to manage large budgets and 24/7 operations.

Responsibilities

• Lead Housekeeping and Ward Hostess Services to high standards.
• Develop and manage a large, diverse workforce (~250 staff).
• Collaborate with IPC, Estates and clinical teams to improve service delivery.
• Ensure compliance with National Standards of Cleanliness and patient-centred service.

Skills

Leadership

Facilities management

Infection prevention

Team development

Job description

Division: Estates and Facilities

Care Group: Estates and Facilities Management

Band: NHS AfC Band 7

Salary: £49,387 - £56,515 per annum/ pro rata

*** SPONSORSHIP IS NOT AVAILABLE ***

We are seeking an experienced, visible and highly motivated Senior Facilities Manager to lead our Housekeeping and Ward Hostess Services.

This is a key operational leadership role with responsibility for delivering consistently high standards of cleanliness, infection prevention, patient mealtime support and patient experience across the Trust. You will lead and develop a large, diverse workforce providing essential services across a complex, 24-hour acute hospital environment.

Working closely with clinical teams, IPC, Estates and Facilities colleagues, you will ensure that services meet the National Standards of Healthcare Cleanliness, support patient flow and respond effectively to changing operational pressures. You will use performance information, audits and staff feedback to improve standards, productivity and service reliability.

We are looking for a resilient and approachable leader who can engage and develop teams, manage performance fairly, deliver sustainable change and maintain high standards in a demanding environment. You will share our ambition to provide the Best of Care by the Best People and ensure that patients remain at the centre of every decision.

The Post Holder will provide an overall operational and strategic leadership to the Housekeeping / Cleaning & Ward Hostess services that provide food service to patients on ward, for the Trust at the acute hospital and other satellite sites.

The post holder will manage the Trust Housekeeping/cleaning provision, including the cleaning all patient and outpatient areas on site and responsibility for any new and existing sites.

The Post holder will also manage the housekeeping, pest control and window cleaning services in line with the National Standards of Cleanliness 2025 and monitor performance and liaising with clinical staff and contractors to ensure efficient, cost effective and patient centred service provision.

Providing an excellent, safe & compliant Housekeeping & Ward Hostess Services for the Trust - leading a team of around 250 staff with £7m + budget.

Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

Do you have the ambition and vision to deliver our mission of the Best of Care by the Best of People providing excellent care, every time?

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.

As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy – Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.

Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.

Our BEST Values Underpin Patient First And Are At The Core Of The Care We Give To Our Patients, The Support We Offer To Our Staff And Our Overall Leadership Approach

• B – Bold
• E – Every person counts
• S – Sharing and open
• T - Together

Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.

For further details / informal visits contact: Name: Mark Wildish Job title: General Manager Facilities Email address: [e-mail]