Admin Support, ICCS Wheelchair Service | University Hospitals Coventry and Warwickshire NHS Trust

UHCW NHS Trust; Coventry; On-site; GBP 14,000 - 19,000; Part time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust is seeking two part-time Admin Support staff (Band 3) for the ICCS Wheelchair Service at Newfield House. Roles are approx. 24 hours per week, office-based with core hours 08:30–16:30, Monday to Friday.

Sponsorship is not available. You will provide comprehensive admin and clerical support to operational and clinical teams, handling calls, data entry, and procurement tasks. Experience in admin support and data handling is essential.

Qualifications

• Experience in admin support and clerical tasks.
• Comfortable handling complex telephone calls.
• Accurate data input and reporting with basic systems.

Responsibilities

• Supervise day-to-day workload of Band 2 Admin Support staff.
• Provide administrative services across all site services (word-processing, drafting, letters).
• Maintain filing systems, spreadsheets, and regular information reports.
• Coordinate meetings/events, room bookings, and note-taking.

Skills

Administrative support

Telephone handling

Data entry

Tools

Microsoft Office

Job description

Admin Support, ICCS Wheelchair Service | University Hospitals Coventry and Warwickshire NHS Trust

An exciting opportunity has arisen for 2 x band 3 admin support team member based within our Wheelchair service at Newfield House.

The role is for two part-time roles at approx. 24 hrs per week for each role, core hours for the service is Monday to Friday 08.30 – 16.30 and exact hours will be discussed the successful applicants to meet service need. Please note this role is office based.

Please be advised sponsorship is not eligible for this post.

You will provide comprehensive and accurate admin and clerical support to operational and clinical teams within our service. This will include answering complex telephone calls, accurate data imputing, ordering of equipment, processing of delivery notes and various other admin tasks as required. The service has a bespoke clinical records system for the service and part of the role will be reports from the system and communication with the systems provider.

Must be a good communicator and confident with telephone calls as you need to communicate with outside companies.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation – please click the link for further details about this prestigious award.Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential, and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity, and autonomy are promoted and is part of the organisation's core values.

• Work effectively as a team member.
• Supervise the day-to-day workload of Band 2 Admin Support staff.
• Provide an administrative service across all services in the building including word-processing, drafting, producing and proof reading for example meeting notes, reports, letters and business documents from either audio, digital dictation or copy sources.
• Undertake general office duties as required including filing, photocopying, collating, and distributing information, receipt, and distribution of incoming and outgoing mail.
• Operate and maintain a robust, accurate and secure filing system that is easily accessible by all staff.
• Maintain spread sheets and databases including the production of regular information reports.
• Be responsible for organising and servicing meetings / events as required, including room bookings, taking accurate notes, transcription, and circulation as appropriate.
• Procurement - order stationery, clinical supplies, and equipment stock
• Use own initiative to meet tight deadlines.
• Provide flexible administrative and clerical cover as required. This might occasionally involve working at another base in the local area during cross cover arrangements.

For more information on this role please see attached Job description and person specification. This will give you a better overview of the job role and requirements.

If you have any questions, please contact Dominic Woods or Teri Fuller at [e-mail] or [e-mail]

This advert closes on Monday 12 Oct 2026