NHS 111 Health Advisor Full Time- Bicester

South Central Ambulance Service NHS Foundation Trust; Bicester; On-site; GBP 18,000 - 30,000; Full time

Benefits offered by this job

NHS benefits

27-33 days annual leave

NHS pension

Free parking

Employee Assistance Programme

Full-time & part-time shifts available

Job summary

South Central Ambulance Service NHS Foundation Trust in Bicester is recruiting an NHS 111 Health Advisor to provide calm, supportive guidance over a high-volume of calls. No medical background required; you will be trained to assess needs and direct people to appropriate care with empathy and clear communication.

The role is based in Bicester (office-based only – NO remote working). You’ll complete a full 6-week NHS Pathways programme, join a team focused on patient safety, and benefit from NHS

Qualifications

• No medical experience required, but a passion to help others.
• Strong communication and listening skills essential.
• Able to stay calm under pressure and balance empathy with assertiveness.

Responsibilities

• Handle a high volume of NHS 111 calls and provide guidance.
• Support callers through emergencies and health concerns.
• Follow training and processes to assess and advise.
• Work as part of the NHS 111 team in Bicester.

Skills

Compassion

Confidence

Clear communication

Resilience

Empathy

Job description

Become an NHS 111 Health Advisor

A job with purpose, impact… and incredible rewards. Looking for a career where

Looking for a career where you matter — every call, every shift? Join our NHS 111 team in Bicester and be the calm, confident voice that helps people through some of their toughest moments. This isn't just a job. It's meaningful, fast-paced, energising work where no two days are ever the same.

What You'll Do

You'll handle a huge variety of calls, from everyday health concerns to real emergencies. One moment you might support someone in distress, the next you're guiding a worried parent or helping someone spot the signs of a serious condition.

You Don't Need Medical Experience - Just

• Compassion
• Confidence
• Clear communication
• Resilience
• A genuine desire to help others

We'll train you with a full 6-week NHS Pathways programme, giving you everything you need.

The Application Journey

• Online Application - tell us why you're a great fit
• Online Assessments - listening, problem-solving & critical thinking
• Face-to-Face Interview - your chance to shine

Role Essentials

• Based in Bicester (office-based only - NO remote working)
• Must be 18+
• Right to work in the UK (no visa sponsorship available)
• Training courses available in November 2026
• Limited full-time vacancies - apply early!

You don't need a medical background for this role-just a genuine passion for helping others. We're looking for someone who's detail-focused, efficient, and able to balance assertiveness with empathy.

Your own wellbeing matters just as much as the care you give to others, and supporting the colleagues around you should come naturally. At SCAS, every one of us plays a key part in delivering exceptional patient care, and your contribution will be valued from day one.

If you're ready for a role that challenges you, energises you, and calls on your resilience throughout the day, we'd love to hear from you!

Ready to make a difference?

Join a team that saves lives, supports communities, and values every single person who walks through the door.

Why You'll Love Working with Us

Starting at £13.17 per hour, plus generous NHS pay enhancements:

• +35% uplift (up to £17.78/hr): Saturdays & weekday nights
• +69% uplift (up to £22.26/hr): Sundays & bank holidays

And of course - the full package of NHS benefits, including:

• 27-33 days annual leave (pro rata)
• NHS pension
• Huge national discounts (retail, travel, leisure, tech & more)
• Free parking
• Employee Assistance Programme
• Full-time & part-time shifts available

This is your chance to build an NHS career with real progression and stability.