NEW STORE OPENING - Retail Supervisor (20 hrs)

Deichmann SE; Farnborough; On-site; GBP 16,000 - 23,000; Part time

Job summary

Deichmann SE in Farnborough is hiring a Retail Supervisor for a 20-hour-per-week contract to join our new store. You will lead the store team in the absence of the Store Manager, open and close the shop, and deliver exceptional customer service while maintaining product knowledge and store presentation.

The role offers growth opportunities within a fast-paced retail environment. You should have energy, drive, and passion for customer facing retail, with experience as a supervisor or in a similar

Qualifications

• Experience in a supervisory role in a fast-paced retail environment.
• Strong customer service and point-of-sale experience.
• Ability to lead a team and work under pressure.
• Excellent interpersonal and communication skills.

Responsibilities

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close the store, including cashing up and administrative duties.
• Provide exceptional customer service and maintain product knowledge.
• Promote and upsell complementary products with each sale.
• Assist management in achieving sales targets and KPIs.
• Support team members as required.
• Ensure merchandising is correct and inviting to customers.
• Process stock deliveries and store transfers.
• Address customer queries and complaints.

Skills

Team leadership

Customer service

Cash handling

Store operations

Communication

Job description

Farnborough - NEW STORE OPENING - Retail Supervisor (20 hrs)

Job reference : 000087-2026-038442

Full time/Part time : 20 hour contracts available

Location : Unit 8/9, Princes Mead Shopping Centre, Farnborough, GU14 6Y

Start date : Immediately

Purpose : Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our new Farnborough store.

You will be offered a competitive hourly rate of up to £13.91 per hour + non contractual, hourly sales commission.

At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers.

In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career.

This is a part time, permanent position and you will be contracted to work 20 hours per week.

Ideal candidate : If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you!

You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure.

You will have previous retail experience and ideally will have worked as a supervisor previously.

Key activities :

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close the store, including cashing up and completion of associated administrative duties.
• Offer excellent levels of customer service and have a strong product knowledge.
• Lead by example, by recommending and promoting complimentary products with each sale.
• Assisting management in leading the team, to achieve store sales targets and KPI's.
• Support team members as and when required.
• Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
• Process stock deliveries and store transfers.
• Deal with customer queries and complaints.

Personal characteristics :

• Able to take direction from management regarding additional tasks and duties.
• Previous supervisory experience including cashing up and banking.
• Self-motivated, with a positive, can do attitude.
• Ability to supervise, motivate, coach and work with a team.
• Strong interpersonal and communication skills.
• Willingness to approach and serve all customers.
• The drive to exceed monthly performance targets.
• Methodical approach to completing daily tasks – including stock SKU management.
• High levels of attention to detail.
• The ability to work both individually and as part of a diverse team.
• The commitment to work 20 hours per week and the flexibility to work any day (Monday - Sunday).

Salary/Pay : up to £13.91 per hour + non contractual, hourly sales commission.