New Product Development Quality Assurance

ADM; Hereford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in food services is seeking a New Product Development Quality Assurance Specialist based in Hereford. You'll ensure product standards in collaboration with key partners in the FoodService industry. Candidates should possess a degree in Food Science and experience in Quality Management, as well as strong attention to detail. The role offers full-time employment and opportunities to work across multiple office locations.

Qualifications

• Experience in Quality Management is essential.
• Strong understanding of Food Hygiene and HACCP principles is required.
• Knowledge of standard testing protocols, including shelf life and nutritional testing is necessary.

Responsibilities

• Provide timely responses to customer inquiries.
• Manage all QA and technical information for assigned customers.
• Build strong customer relationships through engagement.
• Collaborate with internal teams including Commercial and Technical.
• Investigate and resolve product and quality-related issues.
• Address and resolve customer complaints promptly.
• Represent the company in meetings.
• Partner with Innovations Lead to ensure accuracy in formulations.
• Support commercialization of new products.

Skills

Quality Management

Food Hygiene

Attention to detail

Project management

Problem-solving

Education

Degree in Food Science or related field

Job description

New Product Development Quality Assurance

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New Product Development Quality Assurance

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As a Quality Assurance & New Product Development Specialist, you will play a key role in ensuring our products and processes meet the highest standards, and will work with our key partners in the FoodService industry. This role can be based from any of our offices in London, Reading, Stafford and Hereford.

Your responsibilities will include:

• Providing timely responses to customer inquiries.
• Managing all QA and technical information for assigned customers.
• Building strong relationships with customers through weekly engagement and clear communication.
• Collaborating with internal teams, including Commercial, Innovations, Technical, and Site QA.
• Investigating and resolving product and quality-related issues promptly.
• Addressing and resolving customer complaints with professionalism and accuracy.
• Representing the company in customer meetings and presentations.
• Partnering with the Innovations Lead to ensure formulations are accurate and all processing details are captured.
• Supporting the commercialization of new products from concept to launch.

Qualifications and Education Requirements

• Experience in Quality Management.
• A strong understanding of Food Hygiene and HACCP principles.
• Knowledge of standard testing protocols, including shelf life and nutritional testing.
• A degree in Food Science, Technology, or a related field.

To succeed in this role, you should have:

• Strong attention to detail and accuracy.
• The ability to manage multiple projects and perform well under pressure.
• A proactive approach, with a willingness to take responsibility.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  Food and Beverage Manufacturing

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