New Homes Sales Progressor – Drive the Customer Journey

Bloor Homes - Sales & Marketing; Exeter; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Scottish Widows Pension Scheme

25 days holiday entitlement (plus bank

Group Staff Discount at Triumph Motorb

Competitive discount on our homes (dep

Job summary

Bloor Homes - Sales & Marketing is recruiting a Sales Progressor for our Exeter Regional Office. You will manage progress chasing on all plots and maintain live progress reports, ensuring KPI targets are met as plots move from reservation to completion.

You will build relationships with solicitors, estate agents, financial advisors and internal teams, handling customer enquiries and coordinating with external parties to keep the sale process on track.

Qualifications

• Full Driving Licence.
• Experience in a Sales Progressor with a background in new house building market or estate agency.
• Outstanding people/customer service skills.
• Understanding of the legal process to progress a sale through to exchange and completion.
• Ability to effectively and efficiently liaise with a variety of third parties including solicitors, agents', developers, and mortgage advisors
• Effective negotiation skills
• Positivity and target driven with good self-motivation.

Responsibilities

• Progress chasing on all plots, to ensure monthly targets are met for the regional office.
• Live Progress reports kept up to date.
• Providing administrator support and customer support; implementing and maintaining relationships with Solicitors, Estate Agents, financial advisors and other relevant external companies daily as well liaising with various departments internally.
• Ensuring KPI's are met and improved upon with the tracking of all sales from reservation to completion.
• Attend Monday weekly Managers & Directors meeting to provide in depth updates on plots.
• Assisting Live Sites with database management as and when required.
• Managing customer database for coming soon developments as and when required.
• Attending meetings that may be necessary in the performance of your duties including arranging monthly meetings with IFA, Solicitors and Site Set up Meetings.

Job description

Bloor Homes - Sales & Marketing is recruiting a Sales Progressor for our Exeter Regional Office. You will manage progress chasing on all plots and maintain live progress reports, ensuring KPI targets are met as plots move from reservation to completion.

You will build relationships with solicitors, estate agents, financial advisors and internal teams, handling customer enquiries and coordinating with external parties to keep the sale process on track.