New Car Sales Manager

Lookers; Chelmsford; On-site; GBP 45,000 - 70,000; Full time

Job summary

Lookers Chelmsford Jaguar Land Rover is seeking a New Car Sales Manager to lead their sales team. This role involves managing showroom operations, developing customer relationships, and ensuring compliance with industry standards. The ideal candidate will have experience in premium automotive sales and a strong leadership background, offering a competitive salary package with OTE.

Benefits

Competitive salaries

Annual leave increases with service

Employee car plans

Cycle schemes

Enhanced parental leave

Critical illness cover

Life assurance

Will writing

Tech schemes

Eye care and shopping vouchers

Qualifications

• Proven track record in transactional sales.
• Experience in motivating teams and maximizing performance.
• Understanding of finance and insurance regulations.

Responsibilities

• Manage the full sales process from inquiry to sale.
• Oversee staff performance through training and development.
• Ensure full FCA compliance within the Sales Department.

Skills

Customer Service Excellence

Leadership

Financial Monitoring

Communication

Negotiation

Education

Experience in Premium Automotive Environment

Job description

OTE

Overview

Lookers Chelmsford Jaguar Land Rover

Contract Type: Permanent

Salary: £45,000 per annum with OTE up to £70,000

Hours: 8am - 6pm Monday to Saturday with one day off each week.

Are you looking for a career-defining role and eager to be part of something new and exciting? Chelmsford JLR is seeking an ambitious and talented New Car Sales Manager to lead the team.

As Sales Manager, you will serve as a role model for customer service excellence, leading by example. You will develop lasting relationships with customers and coach the team to do the same. Reporting to Matthew Gurney, you will oversee our on-site team of Sales Executives. This is an opportunity not to be missed!

You will manage the daily operations of the showroom, including vehicle valuations and sales, supervising the vehicle journey from workshop prep to showroom presentation. Collaboration with the divisional buyer, prep technicians, detailers, and photography team will be essential to meet marketing standards.

• Manage the full sales process, from web inquiry to showroom sale
• Oversee staff performance through structured 121s, training, and development
• Implement department targets and brand KPIs
• Be responsible for vehicle purchasing and up-to-date stock pricing
• Ensure full FCA compliance within the Sales Department
• Own and manage customer satisfaction levels

Applicants should have prior experience in a similar premium automotive environment, with a proven track record in transactional sales and delivering exceptional customer service. Leadership experience in motivating a team and maximizing individual performance is essential.

Financial monitoring skills, understanding of finance and insurance regulations, and strong communication and negotiation skills are required.

About us:

We are among the top three automotive retailers in the UK, representing 32 manufacturer brands and selling a wide range of new and used vehicles across over 150 dealerships in the UK and Ireland.

We value our people highly and offer a market-leading rewards and benefits package, including competitive salaries, annual leave that increases with service, employee car plans, cycle schemes, enhanced parental leave, critical illness cover, life assurance, will writing, tech schemes, eye care, shopping vouchers, employee assistance, and 24/7 GP access.

Lookers and Charles Hurst are equal opportunities employers committed to a discrimination-free, inclusive workplace where everyone can reach their full potential. Employment checks, including employment verification, credit history, criminal record, and driver’s license checks, will be conducted prior to employment if your application is successful.