New Car Sales Executive

Renault Retail Group UK Ltd; Brentford; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

ECOS vehicle scheme

Family Car Scheme with insurance

33 days annual leave

Pension with life assurance

Staff discounts on vehicles

Share Incentive Scheme

Mortgage and pension advice seminars

Cycle to Work scheme

Discounted gym membership

Eye test voucher scheme

Job summary

Renault London West on the Great West Road in Brentford is seeking an experienced New Car Sales Executive to join our customer-focused team. You will engage with showroom customers, demonstrate the full Renault and Dacia range, and guide them from enquiry through to handover.

The role includes presenting finance and protection products in a compliant manner, managing enquiries with Keyloop and CitNOW, and delivering excellent service to secure repeat business.

Qualifications

• Recent motor retail sales experience required.
• Clear communicator with a professional, customer-focused approach.
• Experience presenting finance and insurance products in FCA-compliant manner.

Responsibilities

• Engage with customers in the showroom and understand their requirements.
• Present and demonstrate our range of new vehicles, including petrol, hybrid, electric, SUV, and family-focused models.
• Arrange and conduct customer test drives.
• Introduce finance, insurance and protection products in a clear, FCA-compliant manner.
• Use Keyloop Showroom and associated systems to manage enquiries, prepare quotations, create sales orders and schedule vehicle handovers.
• Maintain accurate customer records and follow-up activities.
• Use CitNOW to create personalised vehicle videos and support customer communication.
• Manage digital enquiries and ensure customers receive timely responses.
• Support customers throughout the buying journey from first enquiry through to vehicle handover.

Skills

Motor retail sales

Customer-focused communication

Presenting finance options

Manage multiple enquiries

Tools

CDK Drive

Keyloop Showroom

CitNOW

Job description

New Car Sales Executive

Renault London West, Brentford (TW8)

£26,000 pa, OTE £52,000 pa + Company Car

Join Our Team at Renault London West

We're looking for an experienced New Car Sales Executive to join our welcoming, customer-focused team at Renault London West on the Great West Road in Brentford (TW8).

As Renault Retail Group's flagship dealership, London West offers customers one of the widest selections of Renault and Dacia vehicles in the network.

With a strong stock position across our new vehicle range, you'll benefit from regular opportunities to progress customers quickly from enquiry through to handover, reducing the reliance on long factory-order lead times.

You'll be joining a high-performing dealership with strong enquiry levels, an established customer base, and a supportive sales environment where professionalism and excellent customer care remain at the centre of everything we do.

What You'll Do

• Engage with customers in the showroom and understand their requirements
• Present and demonstrate our range of new vehicles, including petrol, hybrid, electric, SUV, and family-focused models
• Arrange and conduct customer test drives
• Introduce finance, insurance and protection products in a clear, FCA-compliant manner
• Use Keyloop Showroom and associated systems to manage enquiries, prepare quotations, create sales orders and schedule vehicle handovers
• Maintain accurate customer records and follow-up activities
• Use CitNOW to create personalised vehicle videos and support customer communication
• Manage digital enquiries and ensure customers receive timely responses
• Support customers throughout the buying journey from first enquiry through to vehicle handover

What We're Looking For

We're keen to hear from candidates with recent motor retail sales experience, ideally within a franchised dealership environment.

You should be a clear communicator with a professional and customer-focused approach, comfortable presenting vehicles, finance options and associated products. Strong organisational skills and the ability to manage multiple customer enquiries effectively are essential.

Experience using CDK Drive, Keyloop Showroom, CitNOW or similar dealership systems would be beneficial, although transferable experience from comparable automotive retail systems will also be considered.

Experience presenting finance and insurance products in accordance with FCA requirements would be advantageous.

Driving Licence Requirement

A full UK driving licence is essential for conducting customer test drives and for eligibility for the company car scheme. Both manual and automatic-only licences can be considered.

Hours & Pay

This role operates on a 2-week rota alternating between 5 and 6 working days.

Weekday working hours alternate between 8:00am–6:00pm and 8:30am–6:00pm on a 2-week rotation. Saturday hours are 8:30am–5:00pm and alternate Sundays are worked 10:00am–4:00pm.

All full-day shifts (Monday to Saturday) include a 1-hour break. Sunday operates as a shorter continuous shift.

The role offers a £26,000 pa basic salary with OTE of £52,000 pa that is achievable and regularly reached. Our top performers earn significantly more.

A company car is provided.

Company Benefits

Access to our ECOS vehicle scheme providing high-spec vehicles that are replaced annually.

The Family Car Scheme is available for close family members, with the first vehicle available after probation, a second vehicle available after 12 months' service, and vehicles replaced annually. Car insurance is included on both schemes.

Additional benefits include:

• 33 days' annual leave including Bank Holidays (option to buy or sell additional days)
• Pension scheme with life assurance
• Staff discounts on vehicles, parts, servicing, and accessories
• Share Incentive Scheme
• Mortgage and pension advice seminars
• Excellent manufacturer training and clear career development opportunities
• Cycle to Work scheme, including e-bikes
• Discounted gym membership
• Enhanced Maternity and Paternity policies
• Eye test voucher scheme