Assistant Sales Manager

RENAULT RETAIL GROUP UK LTD; Greater London; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

ECOS/ECOP vehicle scheme

Family Car Scheme

Car insurance included

33 days annual leave

Pension scheme

Staff discounts

Share Incentive Scheme

Cycle to Work

Discounted gym membership

Job summary

Renault Romford is seeking an experienced Assistant New Car Sales Manager to lead the New Car Sales Team and drive performance on the Southend Arterial Road in Harold Wood (RM3).

Reporting to the General Sales Manager, you will coach Sales Executives, manage deals, and oversee finance processes while maintaining excellent customer experience and regulatory compliance. The role includes Saturday work and a 3-week rota with 8:30am–6:00pm hours.

Qualifications

• Experience leading a sales team in car retail.
• Proven coaching and development of sales staff.
• Strong knowledge of finance and insurance products.
• Experience with CRM and sales reporting tools.
• Track record achieving targets in franchised dealership.

Responsibilities

• Support the General Sales Manager in delivering targets and profitability.
• Coach and develop the New Car Sales Team to maximise engagement and compliance.
• Monitor performance, forecasts, and sales pipeline activity.
• Structure vehicle deals and assist with complex sales transactions.
• Present finance, insurance, and add-on products compliantly.
• Work with lenders to secure funding solutions for customers.
• Support vehicle appraisals, stock management, and forecasting.
• Ensure leads, bookings, follow-ups, and escalations are handled professionally.
• Maintain high standards of compliance and customer satisfaction.
• Lead the New Car Sales operation in the General Sales Manager's absence.

Skills

Leadership

Coaching

Finance knowledge

Sales strategy

CRM experience

Tools

CRM systems

Job description

Assistant New Car Sales Manager
Renault Romford (RM3)
£35,000 pa basic salary + OTE £70,000 pa (uncapped)
5-day week (rota basis)

Join Our New Car Sales Leadership Team at Renault Romford

Renault Retail Group is looking for an experienced Assistant New Car Sales Manager to join our team at Renault Romford, located on the Southend Arterial Road in Harold Wood (RM3).

This role combines commercial, coaching, and finance leadership responsibilities normally associated with Sales Controller and Business Manager positions.

Working alongside the General Sales Manager, you'll support the performance, profitability, and day-to-day operation of the New Car Sales Team, helping Sales Executives succeed while maintaining high standards of customer experience and finance compliance.

You'll help lead a New Car Sales Team comprising Sales Executives, a Sales Apprentice, and a Vehicle Progressor.

What You'll Do

• Support the General Sales Manager in delivering New Car sales targets, profitability objectives, and manufacturer performance standards
• Coach, develop, and support the New Car Sales Team to maximise customer engagement, conversion rates, product knowledge, and process compliance
• Monitor sales performance, activity levels, key performance indicators, forecasts, and sales pipeline activity
• Structure vehicle deals and assist with complex sales transactions where required
• Present and oversee finance, insurance, and add-on products in a compliant and customer-focused manner
• Work with finance providers and lenders to secure suitable funding solutions for customers
• Support vehicle appraisals, stock management, manufacturer forecasting, and pipeline activity
• Ensure leads, enquiries, appointments, follow-up activity, and customer escalations are handled professionally and effectively
• Maintain high standards of compliance, manufacturer process adherence, and customer satisfaction
• Lead the New Car Sales operation in the General Sales Manager's absence

What We're Looking For

We're keen to hear from candidates with previous experience as a Sales Controller, Business Manager, Transaction Manager, F&I Manager, Assistant Sales Manager, or Senior Sales Executive within a franchised automotive dealership environment.

You should be able to demonstrate a successful track record in automotive retail sales, a strong understanding of finance and insurance products, and experience coaching or developing Sales Executives. Strong organisational, communication, and relationship-building skills are essential.

Experience using CRM systems, dealership management systems, and sales performance reporting tools would be advantageous. Experience with Renault or Dacia products would be beneficial but is not essential.

Driving Licence Requirement:

A full UK driving licence (manual and automatic vehicles) is essential for this role.

Hours & Pay

This role operates on a 3-week rota, typically comprising four weekdays plus Saturday, with one week in three comprising three weekdays plus Saturday and Sunday.

Working hours are 8:30am 6:00pm Monday to Friday, 8:30am 5:00pm Saturday, and 10:00am 4:00pm Sunday. A 1-hour lunch break applies Monday to Saturday.

Basic salary is £35,000 pa, with OTE of £70,000 pa that is achievable, regularly reached, and uncapped.

Access to Renault Retail Group's ECOS/ECOP vehicle scheme is included.

Company Benefits

• Access to a tax-efficient new car scheme (ECOS/ECOP), with high-spec vehicles replaced annually
• Family Car Scheme available for close family members, typically from £139 per month, with vehicles replaced annually
• Eligibility applies after probation for the first vehicle, with a second vehicle available after 12 months' service
• Car insurance included on both schemes
• 33 days' annual leave including Bank Holidays (option to buy or sell additional days)
• Pension scheme with life assurance
• Staff discounts on vehicles, parts, servicing, and accessories
• Share Incentive Scheme
• Mortgage and pension advice seminars
• Excellent manufacturer training and clear career development opportunities
• Cycle to Work scheme, including e-bikes
• Discounted gym membership
• Enhanced Maternity and Paternity policies
• Eye test voucher scheme