New Business Debt Advisor

JR United Kingdom; Maidstone; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in financial services is seeking New Business Debt Advisors to join its debt advice team. This role involves supporting customers in managing their debt and achieving financial goals. The ideal candidate will have a strong passion for helping others, high attention to detail, and a knowledge of regulatory requirements.

Benefits

Minimum of 23 days holiday allowance

Access to Perkbox with discounts

Free healthy breakfast and fresh fruit

Wellbeing programs including healthcare

Professional training opportunities

Qualifications

• Experience with KYC processes.
• Ability to make clear decisions and judgments.
• Consistency and reliability in work.

Responsibilities

• Process new customer applications and set up accounts.
• Perform KYC checks and verify identity.
• Communicate onboarding progress to customers.

Skills

Attention to detail

Knowledge of regulatory requirements

Clear communication

Job description

Social network you want to login/join with:

We’re MoneyPlus. We help people live better. Life isn’t always simple, that’s why we do what we do. Our services help to make life less complicated – and expensive. We offer advice and financial services that help our customers overcome their troubles with debt once and for all. We’re people who take care of people. We’ll be there to help with things that can easily be forgotten about, answer any complicated questions and help our customers to plan for their future and reach their financial goals.

Tough problems and challenges are no match for us. We’re a team of quick thinkers and relentless doers, with lots of ideas and plenty of passion to help improve the lives of others. If you share our passion for improving the lives of others through simple, affordable, jargon-free services, then you may have what it takes to join our team.

We’re looking for New Business Debt Advisors to join our dynamic Debt Advice team to support and advise our customers around the best solution to manage their debt effectively and enable their financial goals. Responsible for new customer acquisition and onboarding customer management, we’re looking for the best.

What’s in it for you?

We believe our people truly are our greatest asset, that’s why we make sure our MoneyPlus People have the best experience, right from our first interaction all the way through their career with us. There’s way too many to list, but here are a few of the best reasons to join the MoneyPlus team:

• Family Friendly – Having a healthy work life balance is important to us. We offer a minimum of 23 days holiday allowance per year.
• Discounts – Is there anything better than a few freebies? Join our team and you’ll have access to Perkbox, which has tons of deals for you to choose from, as well as free healthy breakfast in our on-site café, tea and coffee, and fresh fruit.
• Social – We value the relationships our employees have with one another, encouraging them to come together. Whether it’s a catch up in our café, a team trip out, or letting their hair down at one of our free annual events.
• Café – We want our people to be happy and healthy, which is why we provide an award winning subsidised café that serves free healthy breakfast every morning and discounted meals throughout the day.
• Doing our bit – We show support in every way we can to our clients, people, and company charity. We have regular fundraising activity, organised by our very own Social and Fundraising Committee.
• Wellbeing –We provide a free cashback healthcare plan, as well as discounted gym and fitness deals. We also have a cycle to work scheme to encourage our people to make healthy life changes.
• Training – We want our people to be the best. We care about your development, which is why we provide professional training opportunities, so that you can be the best possible you.

Visit our website to find out more about our company culture https://moneyplusgroup.com/careers/

What do we need you to do?

• Process new customer applications and set up accounts.
• Perform KYC checks.
• Verify identity and documentation.
• Input data accurately into internal systems.
• Communicate onboarding progress to customers.
• Liaise with support teams as required.
• Have a passion for helping people in need of assistance.

What skills and experience do we need you to have?

• High attention to detail.
• Knowledge of regulatory requirements.
• Good judgment and decision-making.
• Clear communication.
• Ability to work in a deadline-driven environment.
• Reliability and consistency.

Are you ready to join us?

At MoneyPlus we want to create a work environment that inspires you to excel. Through our combination of support, working as a team and our ambition to be better, we want to help you achieve and create a future with us. Sound good? Apply now!