Account Handler

Howden Group; Glasgow; Hybrid; GBP 26,000 - 38,000; Full time

Job summary

Howden Group is seeking an organised Insurance Admin Assistant to support our broking team in a dynamic, global environment. You will prepare slips, endorsements, spreadsheets and other market documents to enable brokers to quote risks in Lloyd's and other markets.

This role offers growth within a growing team, with strong emphasis on collaboration and Excel proficiency. Hybrid working arrangements are available to support work–life balance.

Qualifications

• At least 1 year experience in insurance process and the London/International market.
• Organised with attention to detail and able to work in a collaborative team.
• Proficient in MS Office with strong Excel skills and email applications.

Responsibilities

• Participates in team meetings as required
• Manages assigned projects and contributes to other projects as required
• Provides input to team meetings to ensure appropriate information is considered
• Assists in monitoring renewal and new business activity to aid planning and resourcing
• Reviews client documentation to ensure information supports the quoting process
• Develops strong relationships with markets
• Checks market presentations for accuracy
• Produces high quality and compliant market documents with required authorisations
• Maintains up-to-date records on Company systems and e-trading platforms

Skills

Advanced Excel

Attention to detail

Team collaboration

Tools

Outlook

Microsoft Excel

Word

Job description

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

The Role

This position offers an exciting opportunity to work in a dynamic and global environment, collaborating with various brokers and team members from around the world. This is team that has been growing year on year and we are seeing exciting opportunities and submissions from both new/existing territories.

In this role, you will build on your existing account handling experience by supporting our broking team with key administrative and technical tasks. You’ll be responsible for preparing slips, endorsements, spreadsheets, and other documentation to enable brokers to market risks in Lloyd’s and other markets. This position offers the opportunity to deepen your understanding of the insurance process within a dynamic and growing team, providing a strong platform for career progression in the industry.

What you’ll do

• Participates in team meetings as required


• Manages assigned projects and contributes to other project as required


• Provides input to team meetings to ensure appropriate information is considered


• Assists in monitoring renewal and new business activity to aid effective planning and resourcing


• Reviews client documentation to ensure that information presented is sufficiently comprehensive/accurate to support the quoting process


• Develops strong relationships with markets


• Checks market presentations


• Produces high quality and compliant market documentation ensuring appropriate authorisations are secured


• Takes responsibility for data entry, credit control and chasing subjectivities where required


• Liaises with processing technicians and IBA as required


• Ensures up to date records are maintained at all times on the Company systems and any e-trading platform

Who we’re looking for

• At least 1 year experience in insurance process and the London/International market


• Ability to work well as part of an open and collaborative team


• Organised with attention to detail


• Confidence to work with others and provide a supporting role to the team.


• Advanced Excel and computer literate skills in basic software (i.e Outlook, Microsoft Excel, Word etc.)

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new




• We support each other in the small everyday moments and the bigger challenges




• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

Permanent