Networks Operations Professional

BT plc; Rudloe; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

10% on target annual bonus

Online private GP 24/7 for you and /or

Paid carers leave up to 2 weeks

Maternity/Paternity/Adoption leave - 8

Job summary

BT plc in Corsham (on site) is seeking a Networks Operations Professional to safeguard a high-profile data network. You will monitor layered IP networks, provide 2nd line support, and coordinate with internal teams to ensure service availability and security.

A successful candidate must be eligible for DV UK Government Clearance and be prepared for shift work including evenings and weekends. Join BT to help drive resilience, performance, and security across critical networks, with opportunities

Qualifications

• Understanding of IP data networks and security.
• Experience with ITIL practices and service targets.
• Ability to work effectively in a team-based operations environment.

Responsibilities

• Monitor and support the DFTS Layer 2 data platforms and provisioning.
• Provide 2nd line support across complex IP networks and diagnose faults.
• Coordinate with internal teams to maintain service availability.
• Produce operational, performance and security documentation.
• Support continuous service improvement and knowledge of new network tech.

Skills

IP networks

WiFi

WAN technologies

Networking protocols

Firewall technologies

ITIL practices

Team-based work

TDM

Timeplex

Syncronyn

Job description

Job Description

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Job Title: Networks Operations Professional

Req ID: 64261

Job Function: Service

Posting Start Date: 09/11/2026

Posting End Date: 19/11/2026

Division: UK Business

Job Location: GBR Corsham - MOD

Advertised Salary: Competitive

Job Req ID: 64261

Posting Date: 09/11/2026

Function: Service

Location: Corsham (fully on site)

Salary: Competitive

Please note, this role requires a shift schedule which includes flexibility to work evenings, weekends and bank holidays

About the role

As a Network Operations Professional, you’ll play a key role in supporting and protecting a high-profile secure data network that underpins critical customer operations. Working within a small team of multi-skilled specialists, you’ll help maintain the availability, performance, resilience and security of essential network services. Through proactive operational management and effective issue resolution, you’ll help safeguard critical systems while strengthening customer confidence in BT as a trusted partner.

The successful candidate must be eligible for, and able to obtain and maintain, DV UK Government Clearance.

What you’ll be doing

• Monitor and support the DFTS Layer 2 data platforms, managing day-to-day provisioning, repair activities and ongoing GOSCC operations.
• Provide 2nd line support across complex IP networks, diagnosing and prioritising faults, resolving technical and service issues, and escalating more complex incidents where required.
• Deliver effective Service Operations, coordinating with internal teams and maintaining clear communication to support service availability and customer requirements.
• Produce accurate operational, performance, contractual and security documentation, ensuring services meet relevant security, regulatory and safety requirements.
• Support continuous service improvement, enhancing processes and support procedures while developing knowledge of new network technologies and collaborating with customers, suppliers and internal stakeholders.

Essential Skills / Experience

Good understanding of IP data networks, including WiFi, WAN technologies, networking protocols and firewall technologies and principles.

Knowledge of legacy network technologies such as ATM and DWDM, alongside network management protocols, cryptographic devices and remote management.

Experience supporting network services within ateam-based operational environment, with knowledge of ITIL practices and the ability to independently manage priorities and deliver against agreed service targets.

Desirable Skills / Experience

Knowledge of TDM and equipment such as Timeplex and Syncronyn.

Tailored benefits make a real difference.

• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalized maternity, paternity, and adoption leave - 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme - 5% from you and 10% from us
• Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.

Join us at a pivotal moment for BT Business. We are executing a multi-year transformation to restore growth, modernise at scale and unlock new markets beyond connectivity. Our ambition is clear – return to sustainable revenue and EBITDA growth, strengthen our market position, and deliver meaningful shareholder value through disciplined execution and bold reinvention.

We are fundamentally reshaping the business – simplifying our portfolio, digitising our customer experience and building market-leading capability across cyber, AI and managed services, all powered by the UK’s leading fixed and mobile networks. This is a shift from a legacy connectivity provider to a modern, solutions-led, AI-first business that can truly differentiate in a competitive and fast-moving market.

With execution momentum building and a clear path to growth, the opportunity now is to scale what works, accelerate performance and fully realise our potential. This is about delivering against ambitious financial outcomes while transforming how we operate – creating a business that is simpler, faster, more innovative and easier to do business with.

If you want to be part of the team shaping the turnaround of a multi-billion-pound business – and building a stronger, more competitive BT for the future – this is your moment.