Networks Community Programme and Engagement Manager

Closerstill Media; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

CloserStill Media seeks a Networks Community Programme and Engagement Manager to grow, engage, and retain the UK NHS digital health leader community. You will own the year-round engagement strategy, lead the Community Engagement Team, and ensure senior digital health leaders view the Networks as a premier platform for connection, collaboration, influence, and learning.

You will work closely with the Managing Director, shape strategies, monitor KPIs, and drive sustainable community growth through

Qualifications

• Proven community engagement with measurable outcomes.
• Experience leading and managing a team.
• Track record of setting up and maintaining stakeholder partnerships.

Responsibilities

• Own and implement the year-round community engagement strategy.
• Lead the Community Engagement Team and manage targets and workload.
• Manage budget for all community engagement activities and report KPIs to MD.

Skills

Stakeholder management

Team leadership

Community engagement

Strategic planning

Event delivery

Communication skills

CRM systems

Budget management

Project management

Data analysis

Tools

Microsoft Office

CRM software

Job description

WHO WE ARE:

At CloserStill, we strive to deliver the best. We’re on a mission to be the most dynamic B2B events and communities business in every market we serve, bringing people together to learn, connect and grow.

Operating across five regions, we power over 200 market-leading events, publications and brands across Business Technologies, Healthcare, Learning, HR & Education, and Future Transport & Infrastructure.

But what truly sets us apart is our people.

Joining CloserStill means being part of something bigger - not just building events, but creating opportunities, connections, and lasting value for the communities we serve.

The Networks is a leading digital health leadership community that has supported senior NHS officials for over 10 years. We run one of the UK's most influential professional networks, bringing together innovation, collaboration, and thought leadership in healthcare.

WHO WE ARE LOOKING FOR:

You are a passionate community engagement leader with proven experience building, growing, and maintaining engaged professional communities. You have a track record of converting community involvement into attendance and participation at events and activities. You're a relationship builder with strong stakeholder management skills, particularly experience working with senior government and NHS officials. You thrive in dynamic environments, manage teams effectively, and bring a strategic mindset and strong execution skills. You're passionate about health and community action, and you're committed to the value of community engagement and outreach.

THE ROLE:

As Networks Community Programme and Engagement Manager, you'll be responsible for growing, engaging, and retaining one of the UK's most influential communities of NHS digital health leaders. Reporting to the Managing Director, you'll own the year-round community engagement strategy, lead the Community Engagement Team, and ensure senior digital health leaders see the Networks as an essential professional community and leading platform for connection, collaboration, influence, and learning.

Key Responsibilities:

Community Leadership

• Own and develop the year-round community engagement strategy
• Build and maintain relationships with senior NHS stakeholders and government officials
• Support communities to become more cohesive, sustainable, and vibrant
• Identify new collaboration tools and engagement approaches
• Analyse emerging community needs and market trends
• Recommend improvements to engagement and growth

Event & Activity Delivery

• Convert community involvement into participation at Summer Schools, Rewired, webinars, and networking events
• Deliver a minimum of 300+ delegate attendance at Summer Schools
• Identify speakers for webinars and events
• Work with marketing on targeted recruitment and retention strategies
• Oversee sponsor deliverables

Growth & Development

• Identify new members and prospects through research and outreach
• Identify growth opportunities for new community specialist groups
• Develop segmentation strategies for different audience groups
• Maintain market knowledge to inform decision-making

Team & Budget Management

• Lead and manage the Community Engagement Team
• Set, monitor, and review team targets and workload
• Manage the budget for all community engagement activities
• Report regularly to the MD on delivery and KPIs

ABOUT YOU:

Experience Required:

• Proven community engagement with measurable outcomes
• Experience leading and managing a team
• Track record of setting up and maintaining stakeholder partnerships
• Experience delivering community-based projects
• Experience developing strategies and action plans
• Working relationships with government stakeholders

Skills & Abilities:

• Excellent written and verbal communication skills
• Strong presentation skills
• Proficient in Microsoft Office and CRM systems
• Self-starter with strong initiative
• Effective decision-maker
• Collaborative team player
• Interest in digital health or the health sector

What We're Looking For:

• Passionate about health and community engagement
• Genuine commitment to community empowerment
• Champion for diversity and inclusion
• Can-do attitude to delivery and change
• High performer who delivers on promises

CloserStill Media reserves the right to request a DBS or credit check should the role require it.

DIVERSITY AND INCLUSION:

CloserStill Media embrace diversity in all its forms and are committed to continuing to develop a diverse and inclusive environment that encourages collaboration and innovation.

We are an equal opportunity employer. All applicants will be considered for employment based on merit without attention to age, ethnicity, religion or beliefs, sexual orientation, gender identity, family or parental status or disability status.

We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage, don't hesitate to get in touch with our HR team at [e-mail].