Network Technician

TN United Kingdom; Havant; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a Network Technician, where you'll play a vital role in ensuring safe and efficient water supply systems. This position involves conducting field activities, troubleshooting network issues, and collaborating with teams to maintain compliance with safety and regulatory standards. Your expertise in the clean water industry will be crucial as you monitor water quality and optimize supply systems. With a focus on delivering excellent customer service and a commitment to safety, you'll contribute to a sustainable future for water resources. Embrace the opportunity to make a difference in your community!

Qualifications

• Experience in troubleshooting and resolving water network issues.
• Knowledge of compliance and safety standards in water management.

Responsibilities

• Conduct field activities for water network maintenance and troubleshooting.
• Monitor water quality and ensure compliance with safety standards.

Skills

Practical experience in clean water industry

Pressure/flow management

Customer service skills

EUSR Water Hygiene certification

Valve operations

NRSWA Operative (Unit 2)

IT proficiency (Office365, GIS)

Full UK driving license

Tools

GIS mapping tools

PDA/Tablet use

Online reporting software

Job description

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We’re making a difference: Together, we can ensure that there is enough water for everyone, now and in the future.

Portsmouth Water is delighted to have an opening for a Network Technician to join our Network Team. Responsible for conducting a variety of water network field activities, troubleshooting issues, and ensuring safe, first-time resolutions. This role involves both planned and reactive work, addressing performance issues, optimising water supply systems, and maintaining compliance with safety and regulatory standards. The position also requires collaboration with teams, asset management, monitoring of water quality, and mentoring other operatives.

What will you be doing?

Key Responsibilities

• Perform field-based water network activities within Portsmouth Water's area of supply.
• Troubleshoot and resolve network issues, working collaboratively with teams and stakeholders.
• Handle planned and reactive work, investigating water network performance (pressure, leakage, metering, supply disruptions).
• Conduct distribution main isolation, asset verification, and water quality checks (flushing, sampling).
• Monitor flows, pressures, and water quality (chlorine, turbidity), ensuring safe operations.
• Operate water assets (valves, hydrants) and perform site assessments using GIS and schematics.
• Perform site inspections and provide detailed reports to relevant teams.
• Support office-based teams, prepare equipment, and support fellow operatives.
• Ensure strict compliance with safety and regulatory standards.
• Participate in out-of-hours standby duties.

Skills and Qualifications

• Practical experience in the clean water industry field activities.
• Ideal experience includes pressure/flow, dealing with customer enquiries related to water supply issues, tests, and experience with main isolation, flushing & sampling.
• EUSR Water Hygiene certification.
• Valve operations including CALM Networks.
• NRSWA Operative (Unit 2).
• IT proficiency including Office365, GIS mapping tools, PDA/Tablet use, and online reporting software.
• Full UK driving license.

Personal Specifications

• A passion for delivering excellent customer service.
• Strong water network knowledge and initiative to problem-solve field issues.
• Driven by safe, first-time results and motivated by seeing activities through from start to finish.
• A proven track record of owning or leading tasks and activities, with a drive to see jobs through to resolution.
• High regard for compliance, putting safety above all else.
• Lead by example and seek to share knowledge, skill, and work ethic with your team.
• Ability to work flexibly and reactively depending on business operations and requirements, including day, night, and weekend shifts as required.

We recognise people want to work in a variety of different ways, so we are happy to consider flexible working arrangements. Please discuss this at the interview.

We support equality, diversity, and inclusion and encourage applications from all sections of society. The Company ensures that all employees are eligible to work and live in the UK.

Due to the high volume of applications received, we are unable to respond to unsuccessful candidates. If your application is of interest, we will contact you within 2 weeks of receipt.