Network Support Officer WiFi

Cardiff and Vale University Health Board; Cardiff; On-site; GBP 30,000 - 50,000; Full time

Job summary

An exciting opportunity awaits a motivated individual to join the Network Team in Cardiff as a Network Support Officer specializing in Wi-Fi. This fixed-term position offers a chance to contribute to significant digital improvements within the healthcare sector. The successful candidate will play a crucial role in enhancing wireless network capabilities and supporting vital applications like Electronic Prescribing. If you possess strong technical skills and a passion for improving health services through technology, this role is perfect for you. Join a dedicated team focused on delivering high-quality care and making a real difference in the community.

Qualifications

• Strong technical knowledge of wireless technologies.
• Ability to learn new systems quickly.

Responsibilities

• Support the development of ePMA and digital wireless improvements.
• Proactively address IT network issues across the Health Board.

Skills

Wireless Network Setup

Problem-solving

Communication Skills

Organizational Skills

Job description

A new and interesting opportunity is available for a motivated person to join the Network Team at the University Hospital of Wales, Cardiff as a Network Support Officer Wi-Fi. This is a fixed-term position until 30/09/2026.

We are looking for a Network Support Officer within the Wi-Fi team. This role will support the development and implementation of Electronic Prescribing and Medicines Administration (ePMA) application and Digital Wireless Improvements throughout the UHB. The role is suitable for someone with strong technical knowledge of wireless technologies to support the Wi-Fi improvement project.

The post holder will be an active member of the Network Team, responsible for being proactive and reactive to IT network issues across the Health Board, specifically wireless, providing effective support within the Network Team.

The successful candidate will need to learn new systems quickly and adapt to modern technologies as they are introduced by the service.

The ability to speak Welsh is desirable; Welsh and/or English speakers are equally welcome to apply.

This post is for a technically skilled Network Support Officer (Wi-Fi) with knowledge and experience in setting up and maintaining wireless networks to support Digital Wi-Fi Improvements and systems like ePMA.

The candidate must have excellent organizational, problem-solving, and communication skills. They should work well under pressure and in a team to maintain high service levels.

This is a fixed-term/secondment position until 30th September 2026. Applicants interested in secondment must obtain permission from their current line manager prior to applying.

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff and providing over 100 specialist services across 6 hospital sites. We serve over 500,000 people in Cardiff and the Vale, focusing on health and care needs while working with partners to develop regional services. We are committed to improving health outcomes, delivering excellent care, and support.

Our mission is “Living Well, Caring Well, Working Together”. Our vision is that everyone should have the opportunity to lead a healthy life. Our 10-year strategy, Shaping Our Future Wellbeing, aims to work collaboratively with the public and workforce to make our health board more sustainable.

For further details or informal visits, contact:

• Name: Jason Turvey
• Job title: Deputy Network Manager Wi-Fi
• Email: [e-mail]
• Phone: [phone]