Programme Support Officer

Public Health Wales; Cardiff; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established public health organization in Wales is seeking a highly motivated Programme Support Officer to lead service transformation projects. This role involves providing essential administrative support for project management, ensuring effective delivery and compliance with organizational standards. You'll collaborate with key stakeholders to design, plan, and manage various programmes, making a significant impact on public health initiatives. If you're looking for a rewarding opportunity to contribute to healthier communities and develop your skills in a supportive environment, this position is perfect for you.

Qualifications

• Strong communication and administration skills are essential.
• Experience in project management and stakeholder engagement is preferred.

Responsibilities

• Provide administrative support for programme/project management.
• Develop and maintain key reporting documents and programme documentation.

Skills

Communication Skills

Administration Skills

Project Management

Stakeholder Engagement

Education

Relevant Degree or Equivalent Experience

Tools

SharePoint

Job description

Are you a highly motivated, skilled individual with strong communication and administration skills? Are you looking for an exciting development opportunity as a Programme Support Officer to support and lead service transformational projects? If the answer is yes, then we’d love to hear from you.

Responsibilities

1. Provide portfolio, programme, and project management administrative support to teams within the Research, Data and Digital Directorate, such as:

• Congenital Anomaly Registration Information Service (CARIS)
• Adult Rare Diseases Register (ARD)
• Child Measurement Programme (CMP)

Reporting to the Manager within the relevant team, you will be responsible for providing professional, robust governance and efficient administrative support to enable successful programme/project delivery. This involves working with key stakeholders to design, plan, manage, and deliver programmes/projects on time, meeting goals, objectives, resources, milestones, and success measures.

You should be adaptable to work across multiple programmes/projects according to organisational priorities.

Key Tasks

1. Develop and maintain key reporting documents and programme documentation, including programme/project plans, impact assessments (including DPIA), issue logs, and risk registers. Escalate issues and risks as appropriate.
2. Assist the Manager and Consultant by providing administrative support for meetings, including accurate recording of minutes and action notes, circulation of papers, report generation, and maintaining audit trails, version control, and tracking processes using SharePoint.
3. Act as a first point of contact for queries related to the programmes/projects, providing relevant information and responding effectively to stakeholders.
4. Assist with the development of service specifications and monitoring requirements to evidence the delivery of outcomes.
5. Coordinate and manage programme/project activities to ensure effective delivery and compliance with organisational standards.

About Public Health Wales

We are the national public health organisation for Wales, working together for a healthier Wales. Our purpose is to help all people in Wales live longer, healthier lives. We aim to increase healthy life expectancy, improve health and well-being, and reduce inequalities.

Our work involves preventing disease, protecting health, and providing leadership, research, and innovation. We are committed to an inclusive workplace that values equality, diversity, and inclusion. We welcome applications from diverse communities and those seeking part-time or job-share roles.

For more information about working with us and the benefits we offer, please visit https://phw.nhs.wales/careers/.

For application guidance, visit https://phw.nhs.wales/working-for-us/applicant-information-and-guidance/.

For further details or informal visits, contact:

• Name: Dr Rosalind Reilly
• Job Title: Public Health Consultant
• Email: [e-mail]