Transport Administrator

GXO Logistics, Inc.; Warrington; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Holiday pay

Workplace pension

Online GP service

Life assurance

Employee assistance programme

MyBenefits discounts

GXO University training

Job summary

GXO Logistics, Inc. in Warrington is seeking a Transport Administrator to support the night shift at the Iceland Distribution Centre.

You will help keep vehicles moving, drivers compliant and customers happy, ensuring deliveries reach stores across the UK. The role is full-time on a 4 on, 4 off pattern, 06:00 to 18:00, with duties including dispatching drivers, maintaining transport records and resolving customer queries.

Qualifications

• Strong organisational skills with the ability to prioritise workloads effectively.
• Clear communication skills, both written and verbal.
• Experience using Microsoft Office applications (Excel, Outlook, Word).
• Capable of delivering accurate transport administrative tasks under pressure.
• Customer-focused approach with attention to detail and accuracy.
• Able to work independently while contributing as part of a team.

Responsibilities

• Dispatch drivers and support the successful delivery of the daily transport plan.
• Conduct driver debriefs and ensure all transport paperwork is completed accurately.
• Manage transport administration and maintain up-to-date operational records.
• Monitor and update transport systems, including driver and vehicle information.
• Build strong working relationships with drivers, colleagues and customers.
• Resolve customer queries and provide excellent customer service in a fast-paced environment.

Skills

Organisational skills

Communication skills

Attention to detail

Customer service

Ability to work under pressure

Teamwork

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

Behind every on-time delivery is a great transport team.

We're looking for a Transport Administrator to join our night shift operation at the Iceland Distribution Centre in Warrington (WA5 3PW). Working behind the scenes, you'll help keep vehicles moving, drivers compliant and customers happy, ensuring products reach stores across the UK. You'll play a key role in supporting the smooth running of the transport operation, helping to coordinate deliveries efficiently while maintaining excellent service standards.

This is a full-time, permanent position, working 4 on 4 off shift pattern covering the hours between 06:00 and 18:00.

Pay, benefits and more:

• Annual salary of £29,851.13
• Holiday pay
• Workplace pension
• A 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme
• Access to our MyBenefits platform offering a variety of high street discounts, cashback cards, a saving scheme and much more!
• Access to GXO University – home to a wealth of online training courses, meaning your development never ends!

What you’ll do on a typical day:

• Dispatch drivers and support the successful delivery of the daily transport plan
• Conduct driver debriefs and ensure all transport paperwork is completed accurately
• Manage transport administration and maintain up-to-date operational records
• Monitor and update transport systems, including driver and vehicle information
• Build strong working relationships with drivers, colleagues and customers
• Resolve customer queries and provide excellent customer service in a fast-paced environment

What you need to succeed at GXO:

• Strong organisational skills with the ability to prioritise workloads effectively
• Excellent communication skills, both written and verbal
• Confident using Microsoft Office applications, including Excel, Outlook and Word
• Ability to work accurately under pressure in a busy transport operation
• A proactive, customer-focused approach with strong attention to detail
• Ability to work independently while contributing positively as part of a team

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.