Network Operative x2

Affinity Water; Essex; On-site; GBP 34,000 - 45,000; Full time

Benefits offered by this job

Company van

In-house training

Annual leave and pension

Wellbeing resources

Affinity days

Job summary

Affinity Water is seeking a Network Operative to join our East region teamwork. You'll carry out essential maintenance and repairs to the water network, ensuring safe operations and keeping customers informed of any works affecting them.

You'll participate in a 1 in 5 standby rota, work in a two-person team, and benefit from in-house training, a company van, and a comprehensive benefits package including enhanced maternity/paternity leave, pension, and wellbeing resources.

Qualifications

• Previous experience in laying mains and service pipes is essential.
• Completed NRSWA Operative training.
• NVQ Level 2 or equivalent qualification in Laying Mains and Services, alongside a current Street Works qualification.

Responsibilities

• Carry out essential maintenance and repairs to the water network, ensuring safe operations and compliance with regulations.
• Participate in a standby rota (1 in 5) to provide on-call support.
• Keep customers informed of works that affect them and maintain high service standards.

Skills

Customer service

Health & safety

Teamwork

Driving licence

Mains and services experience

Education

NVQ Level 2 in Laying Mains and Services

Street Works qualification

Job description

As a Network Operative, you'll work as part of a two person team to complete essential maintenance and repairs to the water network, ensuring we can deliver clean, wholesome drinking water to the communities we serve. You'll carry out all works safely and efficiently, ensuring all legal, regulatory and Health & Safety obligations are met. You'll also keep customers fully informed of any works that affect them., As the service you'll provide is essential to the customer, you'll be comfortable participating in a standby rota to ensure someone's always on call if there's an issue. It's all part of your outstanding service.
We are looking for self-motivated and customer-focused individuals to join our team of dedicated Network Operatives in the Affinity Water East supply area.

• Previous experience in laying mains and service pipes is essential
• Completed NRSWA Operative training.
• NVQ Level 2 or equivalent qualification in Laying Mains and Services, alongside a current Street Works qualification.
• Water industry experience is desirable but not essential as in-house training programmes are available.
• Good health & safety understanding.
• Ability to demonstrate good team working and ensure the overall morale of the department is maintained
• Excellent customer service experience.
• Full clean/manual - UK driving licence.

If your background is in site-based construction or labour based roles, you'll have great transferable skills and can learn 'on the job' via our experienced Network teams. This role requires participation in a 1 in 5 stand‑by rotation
Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive. You can find out what it's like to work at Affinity Water through our career site https://www.affinitywatercareers.co.uk/ where our colleagues share their career development stories and you can get a feel for our company culture.

• Salary: £33,742 + Flex Allowance - £4,106.14 (Dependent on skills & experience) Stand‑by: 1 in 5 = £7,055 (Separate payment on top of salary) Total: £44,903.14,
• Hours: 08:00am - 16:00pm (Mon - Thurs) 08:00am - 15:30pm (Friday)
• Company Van
• Learning and development opportunities, including mentoring and a range of formal courses and open learning resources.
• Entry into the company annual bonus scheme.
• Annual leave from 23-27 rising with length of service, and the option to purchase up to 5 extra days.
• A 'Celebration Day' in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.
• A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%)
• We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.
• Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.
• Access to our Wellbeing Centre with support for looking after your physical and mental health.
• Discounts at a Range of Retail Outlets through our Tap4Perks scheme
• Discounts on Dental and Medical Insurance through our Tap4Perks scheme through salary sacrifice
• Up to 4 Affinity days a year to volunteer in the community.
• Life Assurance.