Network Operations Regional Coordinator — Flexible WFH & Growth

Community Fibre Limited; Greater London; Hybrid; GBP 42,000 - 62,000; Full time

Benefits offered by this job

25 days holiday

Birthday leave

Cycle to work

Flexible WFH policy

Private health cover

Job summary

Community Fibre Limited in London is seeking a Network Operations Fibre Engineering Regional Coordinator to manage and monitor all aspects of field activity, ensuring the team stays organized and efficient in delivering our 5Gbps fibre services.

You will coordinate scheduling and prioritisation of works, support maintenance, optimise field resources, and handle cost reporting for outsourced works. The role requires strong CRM, Excel/Outlook, communication and analytical skills.

Qualifications

• Experience coordinating groups of people in a fast-paced environment.
• Excellent organisational and prioritisation skills with strong attention to detail.
• Strong analytical and problem-solving skills.
• Knowledge of CRM systems.
• Strong IT skills and a good working knowledge of Excel and Outlook.
• Good communication skills (verbal and written) and able to communicate at all levels.
• Some project management support experience would be advantageous.

Responsibilities

• Coordinate scheduling and prioritisation of works within the Network Operations Engineering team.
• Close support and coordination of all Network Operations maintenance activity.
• Optimise utilisation of the Network Operations field engineering team.
• Financial coordination of all charges and fees relating to outsourced works for Network Operations and contractors.
• Serve as an escalation point for peer groups including customer experience and networks.
• Produce and publish routine reports to engineering teams, peer groups and senior management.

Skills

Coordination experience

Organisation skills

Analytical skills

CRM knowledge

Excel & Outlook

Communication skills

Project support

Tools

CRM systems

Job description

Community Fibre Limited in London is seeking a Network Operations Fibre Engineering Regional Coordinator to manage and monitor all aspects of field activity, ensuring the team stays organized and efficient in delivering our 5Gbps fibre services.

You will coordinate scheduling and prioritisation of works, support maintenance, optimise field resources, and handle cost reporting for outsourced works. The role requires strong CRM, Excel/Outlook, communication and analytical skills.