BAU Field Services Engineer Fibre

euNetworks GmbH; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

euNetworks is seeking a Field Services Engineer to support our UK Fibre team on a 12-month hybrid contract from Canary Wharf. You will plan fiber routes (OSP/ISP), generate work packages for splicing, and manage inspections and budgets while maintaining GIS records and coordinating external contractors.

You will analyse OTDR/PMD tests, manage stakeholders, and administer Salesforce within a dynamic, customer‑facing delivery environment. A strong fibre background is essential.

Qualifications

• Strong background and knowledge in fibre technology.
• Deep knowledge of fibre standards and testing procedures.
• Experience coordinating external contractors.
• Familiar with GIS functionality and network documentation.

Responsibilities

• OSP and ISP planning of fibre routes.
• Generate work packages for splicing works.
• Generate inspection protocols.
• Budget/funding management for splicing and testing.
• Maintain OSP/ISP records using GIS.
• Communicate with customers on delivery timeframes.
• Contractor management.
• Analyze OTDR/ILM/PMD test results.
• Risk assessment and management.
• Stakeholder management.
• As-Built records and data integrity management.
• Administration of Salesforce.
• Network development and capacity management.

Skills

Fibre technology

Fibre standards

Fibre testing procedures

Contractor management

Documentation

Network design

GIS understanding

Stakeholder management

Communication skills

Tools

Salesforce

GIS system

Job description

This is 12 months contract, working hybrid 3 days per week from Canary Wharf office.

As a Field Services Engineer within our team you will be working on our consistently growing and developing network in the UK. euNetworks is continually working to maintain our high standards of customer delivery and you will be at the heart of that.
Working as a member of the Fibre UK team, you will be part of the end to end delivery process of the customer solution for Dark Fibre Service Delivery (OSP/ISP fibre planning) and the construction of the network, to the installation of point to point fibre. Our Field Services Engineers are responsible for the planning, maintenance and supervision of all physical fibre.

What will you be doing?

• Working in conjunction with all fibre standards and new technologies
• OSP and ISP planning of fibre routes
• Generate work packages for splicing works
• Generate inspection protocols
• Finance Management and control of budgets for splicing and testing of fibres
• Maintaining OSP and ISP records using GIS system
• Communicate with customers via email, phone, web chat etc regarding delivery timeframes or any deviations from the agreed target delivery date
• Contractor Management
• Analysis of OTDR, ILM, PMD test results
• Risk assessment and management
• Stakeholder Management
• As-Built records and data integrity management
• Administration of Salesforce
• Network Development and Capacity Management

Team structure:

You will be providing guidance and support to external contractors as well as various internal departments.
You will receive guidance and support from the Field Service Lead and team colleagues.

What do we want from you?

• Strong background and good understanding in fibre technology
• Deep knowledge of fibre standards and testing procedure
• Interested in new technologies around optical fibre
• Ability to work independently as well as part of a team
• General affinity to documentation and documentation systems
• Experience on Network Design and Field Service
• Understanding of GIS functionality
• Ability to coordinate external contractors
• Understanding of operation metrics and reporting requirements
• Good verbal and written communication skills
• Understanding of underlying physical layer (all fibre based)

If this position is of interest but you don’t think you meet all of the criteria listed, please consider applying still. euNetworks looks to recruit people with the right attitude, potential and ambition and for the right candidate, we will provide further training and support to enable you to develop in the role.

What can we offer you?

We’re a multi-faceted company that has been consistently growing for over 10 years but we remain committed to our company values and hiring people who want to be part of the team and make a contribution.

We invest in our people by offering a range of benefits and development opportunities that are shaped to fit each of the countries we operate in.

Our Family Friendly Policy delivers enhanced and inclusive parental benefits that can viewed here . For more detail on our bonus system, holiday allowance and other leave entitlements contact us directly at [e-mail]

Our Love To Learn initiative delivers focused company wide training sessions across a range of skills, suitable for every role and level. These are complemented by individual training and progression plans. We partner with industry specialists to offer comprehensive mental wellbeing support and training.

We offer early career opportunities including apprenticeships, internships and an established graduate programme.

Please let us know if you have any accessibility requirements or questions to assist you through the selection process and your decision making.

Diversity, Equity and Inclusion

Our company values drive our behaviour and form the basis of how we operate our business, work as a team and as individuals. We respect and trust one another and all of our stakeholders. We embrace diversity and inclusion in all that we do. Building a diverse, equitable and inclusive culture is a priority at euNetworks.

We strive to ensure a welcoming environment, where everyone can provide equally respected input, in a safe place, judgment free. Our employees work together through our ‘You Belong Here’ initiative to deliver meaningful developments and programs for the benefit and inclusion of all.

We are proud to be an equal opportunity employer and seek people looking to build a long and meaningful career at euNetworks. We commit to providing each individual with the support, continued learning and the tools to achieve their goals and an environment in which they can thrive.

What do we do?

As a leading bandwidth infrastructure provider, euNetworks owns and operates deep fibre networks in 17 cities across Europe and also operates a highly differentiated long haul network that spans the region. euNetworks continues to invest in its network, building unique routes, adding multiple diverse paths and extending reach into key hyperscale sites, data clusters and aggregation points. These investments fuel the company’s growth and are driven by the bandwidth demands of its customers.