Network Operations Coordinator

The Best Connection Group; Greater London; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Full training provided

Career progression in logistics

Flexible start times

Mon-Fri schedule

Job summary

The Best Connection Group is seeking a Network Operations Coordinator to support day-to-day shipment flows across the UK and international networks. You will apply strong data management and Excel skills to monitor routes, improve service times and ensure efficient freight movements.

Ideal candidates are organised, analytical and able to communicate clearly with internal teams. Full training will be provided, with room to progress within a global logistics operation.

Qualifications

• Strong analytical and numerical skills.
• Experience with data, spreadsheets and reporting tools.
• Proficient in Microsoft Excel, Outlook and PowerPoint.
• Ability to identify trends and solve problems using data.
• Strong communication, written and verbal.
• Excellent organisational and planning abilities.
• Ability to work under pressure and manage priorities.
• Proactive and positive attitude; eager to learn.
• Attention to detail.

Responsibilities

• Monitor shipment flows across UK and international networks.
• Support routing to meet service commitments and transit times.
• Coordinate heavyweight and non-standard shipments.
• Maintain operational systems and routing databases.
• Produce performance reports and analyze trends.
• Investigate service failures and transit issues.
• Assist with contingency planning during disruptions.
• Conduct network audits and compliance checks.
• Monitor supplier performance and inventory management.
• Support end-to-end network planning.
• Build relationships with Service Centres, Operations, Gateways, Customer Service.
• Provide routing and network guidance to internal stakeholders.
• Ensure compliance with customs, safety procedures.

Skills

Analytical skills

Data management

Excel experience

Communication skills

Organisational skills

Education

GCSE English & Maths

Tools

Microsoft Access

Job description

Location: Heathrow / Hounslow Area Salary: £35,984 per annum (£17.30 per hour) Hours: 40 hours per week, Monday to Friday (typically 08:30 - 17:30 with some flexibility)

Join a Global Logistics Leader

Our client is looking for a highly organised and analytical Network Operations Coordinator to support the day-to-day management of shipment flows across the UK and international logistics network.

This is an excellent opportunity for someone with strong data management skills, advanced Excel capabilities and an interest in logistics, transport, networking or supply chain operations. Full training will be provided, making this role suitable for candidates looking to develop a long-term career within a global operation.

Key Responsibilities

• Monitor shipment flows across UK and international networks
• Support routing activities to ensure service commitments and transit times are achieved
• Coordinate heavyweight, specialist and non-standard shipments
• Maintain and update operational systems, routing databases and service guides
• Produce performance reports and analyse operational trends
• Investigate service failures, transit issues and operational concerns
• Assist with contingency planning during network disruptions
• Conduct network audits and compliance checks
• Monitor supplier performance and support inventory management activitiesSupport end-to-end network planning functions
• Build strong relationships with Service Centres, Operations, Gateways and Customer Service teams
• Provide routing and network guidance to internal stakeholders
• Ensure compliance with customs, security, health & safety and operational procedures

About You

We are looking for candidates who can demonstrate:

• Strong analytical and numerical skills
• Experience working with data, spreadsheets and reporting tools
• Good knowledge of Microsoft Excel, Outlook and PowerPoint
• Ability to identify trends and solve problems using data
• Strong communication skills, both written and verbal
• Excellent organisational and planning abilities
• Ability to work accurately under pressure and manage changing priorities
• A proactive and positive approach with a willingness to learn
• Strong attention to detail

Experience Required

• Previous experience working with data, reporting, Excel or database systems
• Experience using Microsoft Access would be advantageous
• Logistics, transport, supply chain or network operations experience is beneficial but not essential
• Candidates from technical, analytical, administration or customer service backgrounds are encouraged to apply

Qualifications

• GCSE Grade 4/C or above in English and Mathematics (or equivalent business experience)
• IT, Business Studies or related qualifications would be advantageous

Additional Information

Successful applicants will be required to complete:

• 5-year checkable employment history
• DBS check
• Full pre-employment screening in line with company requirements

What You'll Receive

£35,984 annual salary (£17.30 per hour)

Monday to Friday working pattern

Flexible start and finish times

full training provided

Opportunity to build a career within a world-leading logistics organisation

Please note: Due to the nature of our business, we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants to provide or be willing to obtain the following:

• Apply for a Criminal Record Check (Paid for by us!)

• Have a full 5-year checkable history (Obtained for you by us!)

• Have an in date and valid Photo ID (Passport, Driving Licence, ID Card etc)

• Provide a full 5-year address history

• Attend an Aviation Security Course (Paid for by us!)